Groove free 2 month pass

Hey SOUTHWEST AZ!

Did you see this promotion on your Xbox One dashboard, on the Groove Music's page, or was this offer emailed to you?

If you purchased through the Xbox One Dashboard, please post back with the date of purchase/signing up so we can help narrow down this issue. Keep in mind it can take up to 30 days after signing up for the codes to come in.

If you saw this offer outside of the Xbox One dashboard, please reach out to
Groove Music Support for further assistance.

Thanks!

I am also elegible for several free months of Groove Music Pass after following the steps of a promo I saw on my Xbox One, it ended up having me pay for 2-months of the Groove Music Pass instead of me getting the 1-month free trial+additional free months
of the pass. I contacted support, explained my situation, thoroughly checked my email accounts and Xbox messages and then they linked me to this forum and told me to explain it here. Also to mention I've spent $20 on the passes, when I shouldn't have spent
anything according to the promo. I started my first pass on August 13th and it renewed on September 26.

The music groove promotion was only available for first time user here is a link to check to see if it is the same promotion that you had.

*Offer valid until 12:00 AM GMT July 1, 2017 or while supplies last. Codes for additional free months must be redeemed by August 15, 2017. Customer must sign up for a free trial (new customers only). Credit card required. Prior Zune, Xbox or Groove Music Pass
trial customers not eligible for free trial. Free trial continues to automatic paid subscription unless cancelled. During the first 30 days, customer will receive a token for 3 months of Groove Music Pass at no charge. Tokens will be delivered to subscriber
via email or Xbox message center
https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?crm=groove

I signed up on August 14th 2016 for groove music pass during the 1 month +3 months free and did not receive my code for my extra 3 months free. Could I still get it?

The promotion was between the 16-30 of June on the home page on my Xbox one .it says that new member that join for Groove music pass will get free 3 months after they finish the first free month.