Groove and music.microsoft.com does not locate music added to OneDrive

OxtailBird08 · Jun 29, 2017

Groove and music.microsoft.com does not locate music added to OneDrive

I added a folder named Podcasts to my OneDrive/Music folder. The Podcast folder contains several folders with unprotected mp3:s.

Neither Groove APP in Windows 10, Groove App in Android nor music.microsoft.com locate and show the MP3:s.

The instructions at https://support.microsoft.com/en-us/help/3080138/groove-and-onedrive-faq has been followed carefully.

Thanks.

:)

Smwutches · Jun 29, 2017

Groove token

Groove is a music service from Microsoft (http://music.microsoft.com) A groove token would basically be a prepaid code for the service. You would purchase one from a retailer.

ShadowChaser36 · Jun 29, 2017

How do you add music to Music Grove from USB?

There does not need to be a specific directory, however, to import songs to Groove, you actually have to upload the songs to Onedrive. Once they are uploaded to Onedrive, then you can use the Groove music app to play any files that are in your Onedrive.
Hope this helps.

Catherine Cus. · Jun 29, 2017

Hi,

One possible reason as to why you're encountering this issue is due to the device that you're using is not associated with your Groove account. For in-depth assistance, we suggest that you get in touch with our Xbox support team. You may contact them via
chat support or schedule a callback at your preferred date and time. Refer to this
link for their contact information.

If you have other questions, don't hesitate to get back to us anytime. We're here to clear things up.

Catherine Cus.

Hi,

One possible reason as to why you're encountering this issue is due to the device that you're using is not associated with your Groove account. For in-depth assistance, we suggest that you get in touch with our Xbox support team. You may contact them via
chat support or schedule a callback at your preferred date and time. Refer to this
link for their contact information.

If you have other questions, don't hesitate to get back to us anytime. We're here to clear things up.

Smwutches

Groove is a music service from Microsoft (http://music.microsoft.com) A groove token would basically be a prepaid code for the service. You would purchase one from a retailer.

ShadowChaser36

There does not need to be a specific directory, however, to import songs to Groove, you actually have to upload the songs to Onedrive. Once they are uploaded to Onedrive, then you can use the Groove music app to play any files that are in your Onedrive.
Hope this helps.

StuartATrueRed

To play your music on groove, you need to upload your music to the OneDrive cloud service, and then start groove. It should find the music from your OneDrive, and then you should be able to play it.

XBF George L

Hello eliudivan

Thanks for coming to us on the forums with this situation. I understand you're having issues using the Groove App with your Onedrive music no longer playing. Here check out this link for more information such as what's listed below:

Groove Music OneDrive Streaming: FAQ

What will happen to my music?

Music stored in your OneDrive will stop syncing with Groove Music on March 31, 2019. Data stored in the Groove Music service will be deleted up to 30 days after that. Your music will still be available in OneDrive and your downloaded music
and playlists will still be available in the Groove Music app.

How can I play my OneDrive music on my Windows device?

Download your OneDrive music to your PC.
Get more info about the OneDrive app.
Play your music through the OneDrive.
Get more info about the OneDrive web player.
Play your OneDrive music with another streaming app.
Get apps from Microsoft Store.

Groove and music.microsoft.com does not locate music added to OneDrive