Groove 3 month promotion

Discus and support Groove 3 month promotion in XBoX Sales and Promo to solve the problem; Hi! I signed up for the offer for the Groove free trial, with the free 3 month code after the first renewal. I never received my code and Xbox support... Discussion in 'XBoX Sales and Promo' started by NamelessArrow83, May 16, 2017.

  1. NamelessArrow83
    NamelessArrow83 Guest

    Groove 3 month promotion


    Hi! I signed up for the offer for the Groove free trial, with the free 3 month code after the first renewal. I never received my code and Xbox support referred me here. Any help is appreciated, thanks!

    :)
     
    NamelessArrow83, May 16, 2017
    #1
  2. tcyajybkc
    tcyajybkc Guest
    Microsoft Groove free 3 month promotion. No code yet for the 3 months

    I subscribed to Microsoft Groove after seeing this promotion https://www.microsoft.com/en-us/groove/bogo and have yet to receive my code for 3 free months
     
    tcyajybkc, May 16, 2017
    #2
  3. BradnKrit
    BradnKrit Guest
    BradnKrit, May 16, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Groove 3 month promotion

    Hey there!

    When you get a chance, please check out your Xbox Live messages for communication on this. If you have any other Xbox support questions feel free to create a new thread.
     
    Mister Maka, May 17, 2017
    #4
  5. Miss Bijoux Win User

    Groove music pass free 3 months promotion

    Hey iMasterLee -

    Just to clarify, did you purchase a month of Groove with a credit card or did you redeem a prepaid one month Groove code? If you purchased a month, your best bet would be to reach out to
    Groove Support via their Support page.The 'Contact Us' options can be found near the bottom of that page.

    If you redeemed a prepaid one month Groove code, unfortunately you will not qualify for this promotion. Per the

    Groove promotional page    , in order to qualify for the 3 complimentary months of Groove, you had to have purchased one month at $9.99.

    Let us know if you have additional questions.
  6. Mister Maka Win User

    Groove 3 month promotion

    Hey there!

    When you get a chance, please check out your Xbox Live messages for communication on this. If you have any other Xbox support questions feel free to create a new thread.
  7. iMasterLee Win User

    Groove music pass free 3 months promotion

    The promotion was between the 16-30 of June on the home page on my Xbox one .it says that new member that join for Groove music pass will get free 3 months after they finish the first free month.
  8. Miss Bijoux Win User

    groove trial 3 month promotion

    Hey c4ndymann -

    Thanks for the information. I've passed it along to the appropriate teams for investigation. When we have further information we can share, we'll be sure to update this thread for you.

    Thank you for your continued patience. :)
  9. c4ndymann Win User

    groove trial 3 month promotion

    already had my other post answered and has been resolved
Thema:

Groove 3 month promotion

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