Grey screen when adding an account, tried power cycling and factory resetting but nothinf works

I have been experiencing very similar issues since the Aug 23rd update. Issues with no sound, and also my screen "greying out" tried power cycle, factory reset.. Even tried a brand new Hdmi 2.1 cable... Still same problem. Sound drops in and out.

Have you tried doing a full hard power cycle and or resetting the console to factory defaults.

Have you also tried adding the new account in as an xbox family member on your xbox family?

I am having the same issue with my Xbox today. I have tried all of the following steps to resolve the issue:

- Power cycled Xbox (pulled power cable for over a minute, tried this multiple times)

- Power cycled modem/router

- Factory reset Xbox

None of these steps are working, the account works fine on my PC, this appears to be a console issue.

Also, when I tried to perform a factory reset, it gave the following error even though it still gave an option to continue: 0x80BD0024.

Has anyone else that is having the 0x8DD0006 error tried a factory reset and received the 0x80BD0024 error code?

We have attempted a few different games. Minecraft, injustice, etc but when I go to the home screen and scroll left to multiplayer, the join or add to party option works fine but on my end the join or invite to game option is grey. On their end its fine
and I have tried power cycling but still no luck. When I added for the injustice game in a certain way that worked but kinda strange how the actual option is grey still.

Tried the power cycle, no luck. I was able to remove my account but now it wont let me create a new account. The screen goes grey for a few seconds the right back to add account screen.