Greeted with error code "error code: (0x80070005)" after installing Halo: MCC.

Hello JakePearson12,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).



Thank you for your understanding.



Respectfully,

Hello JakePearson12,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you have installed the game through your Xbox app and getting an error code. Let us check and see on what we can do to help resolve your concern in a timely manner.

We would like to ask few questions to help us isolate the issue further.

1. Are you able to install and play other games in Xbox app without any issues?

2. Has there been any changes with device before this issue happen?

This error code 0x80070005 usually means that there is a problem with the Xbox Live service, or that there is an issue with the game or app you are trying to install. Here are some possible solutions you can try:

1. Make sure Xbox app is up to date

• Press the Start button on the taskbar, type store, and open the Microsoft Store app.
  
• Select Library.
  
• Under Updates & downloads, check if there is any updates available for the Xbox app. If an update is available, select Update.
  

2. Make sure you are signed in to the Xbox app and the Store with the same account.

> To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the game.

3. Repair the game

• Open the Xbox app for Windows.
  
• In My Library, select the game title.
  
• Select the More options (…) button and choose Manage.
  
• Select Files and then Verify and repair.
  

4. Uninstall and reinstall Gaming Services

• Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
  
• In Windows PowerShell, type the following command and press Enter:
  get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
  
• In the same window, type the following command and press Enter:
  start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  
• Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
  
• Restart your device and try to install the game again.
  

5. Uninstalling and reinstalling the game

> If you're having trouble getting a game to play, uninstalling and then reinstalling the game might help. Occasionally, game files may get corrupted or altered, especially if you've had a malware problem or are running a game modification on your device.

> Some games can even repair the original files without you having to remove the game completely. However, if you installed the game from the Microsoft Store, you'll only be able to completely uninstall and reinstall the game.

For your reference, see: Troubleshoot issues with the Xbox app for Windows | Xbox Support



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hi,

Error code 0x80070005 is an access denied error. Did you take this other drive from a different PC or previous Windows install?

Is this for the error code 0x80070005?

Have you tried using the Error Code Lookup service?

support.xbox.com/.../error-code-lookup