Green screen with sound when i watch videos

Discus and support Green screen with sound when i watch videos in XBoX on Consoles to solve the problem; Hello, Recently and suddenly ,when i try to watch a game trailer or a video on youtube or netflix, i can see only a green screen although sound is ok.... Discussion in 'XBoX on Consoles' started by VTen88, Oct 17, 2019.

  1. VTen88
    VTen88 Guest

    Green screen with sound when i watch videos


    Hello,

    Recently and suddenly ,when i try to watch a game trailer or a video on youtube or netflix, i can see only a green screen although sound is ok.

    I must turn off my console,remove the power cable for some minitues and turn it on again. Then problem is solved untill the next time it appears again.

    What am i supposed to do?

    :)
     
    VTen88, Oct 17, 2019
    #1
  2. XBF Leo G Win User

    Green screen with sound when i watch videos

    Hello VTen88,

    Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Are you experiencing this issue on a Xbox One or Xbox 360? Does this issue occur with games as well as applications? Does this
    issue occur when you watch a DVD or Blu-ray on your console? Does this issue occur while your console is connected to a different HDMI port on your television? Be sure to let us know the results!
  3. VTen88 Win User

    Green screen with sound when i watch videos

    After i changed from "recommended" to "hdmi" in the display options(console settings) and set resolution to 1080p 60hz (my tv is FHD) problem is solved.
  4. VTen88 Win User

    Green screen with sound when i watch videos

    Xbox one X

    Same hdmi same tv

    The problem occurs only with videos and it started suddenly.

    I tried new hdmi, different port but it happens again. Games dont have any issues.

    I just reset the video options and i will see if the problem is solved.
  5. Nightm4r3z Win User

    Xbox one green screen when trying to watch videos

    Did you ever sort this problem out? Only asking as I have the exact same problem and have bought 2 new hdmi leads to test but they haven't worked =\
  6. Skeeter Quill Win User

    Xbox one green screen when trying to watch videos

    there's a chance it could be the cable, try another one and see.
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Green screen with sound when i watch videos

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