Gotta Get ‘Em All Offer Request/Question

Discus and support Gotta Get ‘Em All Offer Request/Question in XBoX Rewards & Social to solve the problem; Hi All, I want to know why when I don't login to the Missions screen I see the 'Gotta Get ‘Em All Offer' however when I login I don't. The FAQ lists... Discussion in 'XBoX Rewards & Social' started by brent3000-89F4E8B3-CBCC-4DC5-9DD6-6DCAEE6C726B, Nov 18, 2016.

  1. brent3000-89F4E8B3-CBCC-4DC5-9DD6-6DCAEE6C726B
    brent3000-89F4E8B3-CBCC-4DC5-9DD6-6DCAEE6C726B Guest

    Gotta Get ‘Em All Offer Request/Question


    Hi All,

    I want to know why when I don't login to the Missions screen I see the 'Gotta Get ‘Em All Offer' however when I login I don't.

    The FAQ lists states 'This offer is open to select Xbox Live Rewards members residing in Australia, Canada, France, Germany, the United Kingdom, and the United States who are 13 years of age or older. Please see the
    Terms and Conditions for full eligibility details. '

    The term select Xbox Live Rewards members however the T&C's state "1. Eligibility: Gotta Get 'Em All (the "Program") is open to Xbox Live Rewards members who are legal residents of the fifty (50) United States (including District of Columbia), United
    Kingdom, Australia, Germany, France and Canada (excluding Quebec), thirteen (13) years and older at the time of entry."

    Why am I not eligible as a long time member and decent level on Xbox Rewards? I would like to take this offer up and have purchased media in the past?

    Please advise how I can receive this offer.

    :)
     
    brent3000-89F4E8B3-CBCC-4DC5-9DD6-6DCAEE6C726B, Nov 18, 2016
    #1
  2. Michael Tagliarino
    Michael Tagliarino Guest
    Gotta get em all

    I didn't get my 30k credits.can somebody help me.
     
    Michael Tagliarino, Nov 18, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    "Gotta Get 'Em All"

    Hello CIDkidzPILLZ,

    We are currently investigating the display of your previous purchases. However, there should be no affect on gaining Credits for your new purchases. Apologies for the confusion.
     
    XBLRewards8, Nov 18, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Gotta Get ‘Em All Offer Request/Question

    Hello brent3000,

    As you say in the FAQ, only select members were chosen from the offer. Further down in the Terms and Conditions you reference, the specifications for this selection are listed:

    3. How to Receive Offer: During the Offer Period, eligible Xbox Live Rewards members who purchase a season and/or movie from Microsoft Movies & TV that he/she does not own from a participating franchise will receive five thousand (5,000)
    Rewards Credits for each season or movie purchased (the “Offer”). Multiple participants are not permitted to share the same email address. Any attempt by any participant to obtain more than the stated number of Rewards Credits by using multiple/different email
    addresses, identities, registrations and logins, or any other methods will void that participant's Offer and that participant may be disqualified. The Rewards Credits will be fulfilled within 96 hours of eligible purchase.

    Since your previous media purchases were not a part of the participating franchises, you were not selected for this offer.
     
    XBLRewards8, Nov 21, 2016
    #4
  5. XBLRewards8 Win User

    Gotta Get ‘Em All Offer Request/Question

    Hello brent3000,

    As you say in the FAQ, only select members were chosen from the offer. Further down in the Terms and Conditions you reference, the specifications for this selection are listed:

    3. How to Receive Offer: During the Offer Period, eligible Xbox Live Rewards members who purchase a season and/or movie from Microsoft Movies & TV that he/she does not own from a participating franchise will receive five thousand (5,000)
    Rewards Credits for each season or movie purchased (the “Offer”). Multiple participants are not permitted to share the same email address. Any attempt by any participant to obtain more than the stated number of Rewards Credits by using multiple/different email
    addresses, identities, registrations and logins, or any other methods will void that participant's Offer and that participant may be disqualified. The Rewards Credits will be fulfilled within 96 hours of eligible purchase.

    Since your previous media purchases were not a part of the participating franchises, you were not selected for this offer.
  6. XBLRewards8 Win User

    "Gotta Get 'Em All"

    Hello CIDkidzPILLZ,

    We are currently investigating the display of your previous purchases. However, there should be no affect on gaining Credits for your new purchases. Apologies for the confusion.
  7. XBLRewards3 Win User

    Gotta get em all

    Hi KMKing. To qualify, you had to purchase each movie individually as pictured on the offer page. Also, the FAQ stated that bundles do not qualify.
  8. XBLRewards8 Win User

    Not geting credit for the following 5,000 Rewards Credits per movie or TV season pass

    Hello XMICHIGANXMANX,

    Only the specific titles listed on your Gotta Get 'Em All mission page are eligible for this offer. Collections are not eligible for this offer, but will go towards your MyVIP.
  9. XBLRewards8 Win User

    rewards movie credits

    Hello white drag0n 03,

    Those are not eligible purchases for that offer. If you click on the offer on the MyMissions page, it will take you to that offer's page (https://rewards.xbox.com/gotta-get-em-all/) which will show
    you which movie purchases are eligible for that offer.
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Gotta Get ‘Em All Offer Request/Question

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