got something

Sorry to hear about.your trouble with the Xbox app. Go in to your Windows app store and make sure everything relevant to your activity is updated and make sure you allow permissions on the phone through the settings for the app to use the camera. Best of
luck!

Hey what error code are you getting?

Hi there!

This page may help - give it a try and see how you go: https://support.microsoft.com/en-us/help/10280/lumia-troubleshooting-and-repair

Best,

L

Xbox One X comes out in 3 more days or so. It has a faster CPU (2.3Ghz vs. 1.75Ghz) and faster and more RAM too (GDDR5 @ 326GB/s bandwidth - 12GB!). And it also will have a FASTER 7200RPM (not slow 5400RPM) HDD too. The download is fast. But the Verification
and Install parts of the update, are abnormally long for everyone. It takes at least 3x longer to (1) verify, and (2) install..... than it does to download.

As for the Xbox One latest system update, a lot of people are complaining about it. I agree. Microsoft is the biggest software company in the world. And this is the best they've got?! They need to remember that all ages play Xbox, from 5 year olds to 60
year olds and more. Thus they should make sure that kids, teens, young adults, middle aged adults, are happy with the UI, which OBVIOUSLY, not all those groups like the latest system update. Yeah, your grandma will LOVE..... the Xbox One UI. No hurry in watching
how long it takes the software to load stuff. Xbox 360's current UI is great and works fast and fluid with more emphasis on avatars than Xbox One's UI has ever been. Especially when you consider the hardware it's running on including GDDR3 memory. I have the
Xbox 360 slim console. Take a look at PS4 Pro's UI (I had this console for a few months). It's simpler in terms of overall layout, than Xbox One's. And I speak from experience too, especially having owned an Xbox One since it launched in November. As for the
update sizes, it is something you'll have to get used too. It's best to be with an ISP provider that doesn't have any monthly data caps. I'm with Vodafone NZ 100mb/s download and 10mb/s upload speed unlimited data.

We as ambassadors are limited to what we can do with issues related to xbox.

When we can nkt assist with a issue we will show you the way of how you can try and sort it out.