Got sent a gift and it says I dont own it.

Discus and support Got sent a gift and it says I dont own it. in XBoX Games and Apps to solve the problem; Me and my friends were gonna play a game together because i had just got done with installing it and when i go to launch the gifted game it says i dont... Discussion in 'XBoX Games and Apps' started by OofYou thought, Mar 11, 2021.

  1. OofYou thought
    OofYou thought Guest

    Got sent a gift and it says I dont own it.


    Me and my friends were gonna play a game together because i had just got done with installing it and when i go to launch the gifted game it says i dont own this game and insert a disc, was just wondering if there is anything i can do because ive tried all i know so was wondering if somebody knows something I don't?

    :)
     
    OofYou thought, Mar 11, 2021
    #1
  2. XBF Mohammed C Win User

    Got sent a gift and it says I dont own it.

    Hello OofYou thought, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps here:

    After each step try to see if the issue is fixed!

    First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

    Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

    Then, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. Sleeper Agent1 Win User

    Digital gift card not receiving to my friends account

    It says the gift was sent in my purchase history but he never got it
  4. XBF Felixx P Win User

    Says i dont own a game

    Hello
    paddy0309    !

    Thanks for reaching out to Xbox forums support.

    I'm sorry to hear about the issue that you're experiencing.

    Are you currently signed in to the account that owns the license to the game?

    I would first suggest
    Remove / Add the profile from the Xbox console .

    Once you've tried that, go to the Xbox Store on the console and try to launch the game from there.

    Let us know how it goes!

    Felix

    Xbox forums support
  5. blueamcat Win User

    Says i dont own a game

    Are you logged in with the account you redeemed the codes with?
  6. RobertoWindrum Win User

    it says i dont own minecraft

    hey it says I don't have Minecraft as well but I do because I got it for free from the old xbox one edition of Minecraft which I got from around the release of the xbox one and because it says I don't own
    the game I cant get a duplicate on my laptop
    If it came with the xbox and u have rebooted it yet then minecraft was erased do to technical issues
Thema:

Got sent a gift and it says I dont own it.

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