Got logged out.

Hello again, If you see a message saying that you have not provided enough information, try redoing the process and try to respond as much information as possible and accurately.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Itsnat, if you log out of your account but can't play back, wait a while for the account not to be blocked by excessive attempts.

After that you can try by the link below to do a reset on your password.

Password Reset Link

https://account.live.com/password/reset

I tried reseting my password many time but it keeps saying it is not enough information for them to reset my account.i have no clue what to do and i dont want to lose my account ive spent many days playing on it.

Hi there, were you playing a game that required Xbox Live to be playing it? If you were and your internet dropped out, that might be the reason it signed you out like that.

Have you tried playing without an internet connection to see if it does the same thing?

HAVING SAME PROBLEM.. SPENT 2 HOUR ON PHONE TO MICROSOFT. NO ANSWER S.HOPE SOME ONE CAN WORK IT OUT .BECAUSE THEY CAN'T WORK IT OUT.