Got hacked

Discus and support Got hacked in XBoX Accessibility to solve the problem; I got hacked my account is [Removed - Personal information] and he's playing on it I just got it but have tier100 on fortnite and my credit card info... Discussion in 'XBoX Accessibility' started by AnthonyHilson, Sep 18, 2018.

  1. AnthonyHilson
    AnthonyHilson Guest

    Got hacked


    I got hacked my account is [Removed - Personal information] and he's playing on it I just got it but have tier100 on fortnite and my credit card info plz help me get it back

    :)
     
    AnthonyHilson, Sep 18, 2018
    #1
  2. DGYT
    DGYT Guest
    DGYT, Sep 18, 2018
    #2
  3. GronTron
    GronTron Guest
    Got Hacked

    Hi Common, please contact phone support for your region ASAP and open an Unauthorized Access case if you cannot get back into your account. If you live in the US/Canada, the phone number is 1-800-469-9269.

    Also I would recommend following the steps listed on this page to make sure your account is more secure.www.xbox.com/.../What-To-Do
     
    GronTron, Sep 18, 2018
    #3
  4. Tormaz
    Tormaz Guest

    Got hacked

    Hello!

    If you're able to log into your account, you will want to do so, and immediately change your password. If you're unable to access your account (or you have already changed your password), contact Xbox support. The best way to reach them is at support.xbox.com
    then contact us, no thanks to the virtual assistant, then account issues, and other. There should be options for chat or request a call depending on what is currently available in your region.
     
    Tormaz, Sep 18, 2018
    #4
  5. XBF Esteban R
    XBF Esteban R Guest
    Hello AnthonyHilson,

    The best way for you to try and recover and secure your account is to make sure that you can sign into it still through
    https://account.microsoft.com/ .

    If you can't then yes, it is best for you to contact our support at
    https://support.xbox.com/en-US/contact-us     so that we can make sure that your account is safe and also attend to any unauthorized purchase as well.

    Let us know if this helps!

    Thanks
     
    XBF Esteban R, Sep 18, 2018
    #5
  6. ISirProdigy007
    ISirProdigy007 Guest
    ISirProdigy007, Sep 18, 2018
    #6
  7. XBF Leslie D
    XBF Leslie D Guest
    Hi Anthony,

    I'm sorry to hear that. You can actually contact
    Live Support     either via chat or phone support since in this case as they will be able to guide step by step in the process of recovering your account.
     
    XBF Leslie D, Nov 5, 2018
    #7
  8. Luckiestpotato1 Win User

    Got Hacked

    I just got hacked about 4 days ago. They took $150 worth of MP to buy some random ***. Its making me so heated how they don't do *** about it? We are paying you so you should probably give us some type of security? This is bull shiit man
  9. Black Dragon 00 Win User

    Got Hacked

    Rumors are floating around as where the breach took place, nothing has been confirmed at this point.

    If you believe your account was hacked, contact Xbox Phone Support, and request to open an Unauthorized Access Investigation. Changing passwords will help prevent further access, however, I would not remove payment options as that info may be needed for
    the investigation.

    MS has the ability to find out where purchase requests come from, so if you are filing a false claim, to get MS points back, I would advise you don't, as they deal harshly with false reports.
  10. Yomanda2 Win User

    Got Hacked

    I got done last night also 10,000 MS points got purchased i noticed this quite fast and managed to cancel the payment. Xbox are trying to say its only a few users but thats total bollocks its a huge problem that they are trying to hide( just google xbox
    fifa). Oh and yes i have got good security set up i could not make it any more secure.
  11. Capt Dango Win User

    Got Hacked

    DDC I think it says it god suspended for payment options. I was able to recover my account and when I called MS the told me to try and call my bank before they lock my account so I did that and hopefully things will get resolved. is their anything else I
    should do or just pray that MS takes over and fixes things themselves.

    How do you hack xbox live threw FIFA? PS3 fanboys will not let us live this down
  12. DRZ48 Win User

    Got Hacked

    same thing happened to me they bought FIFA gold packs I had about 12000 points on my account. called support and locked my account i was lucky I could still recover my account. I changed passwords and hopefully I will get my points back.
Thema:

Got hacked

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