Got gifted a $20 gift card to account and now can't use it

Discus and support Got gifted a $20 gift card to account and now can't use it in XBoX Accessibility to solve the problem; Need help as claimed the gift card now I can't buy anything with it 88ceeefc-9da7-403a-95cf-29517207fd30 Discussion in 'XBoX Accessibility' started by jasonbull4, Feb 28, 2023.

  1. jasonbull4
    jasonbull4 Guest

    Got gifted a $20 gift card to account and now can't use it


    Need help as claimed the gift card now I can't buy anything with it

    :)
     
    jasonbull4, Feb 28, 2023
    #1
  2. jasonbull4 Win User

    Got gifted a $20 gift card to account and now can't use it

    $20

    And in xbox Microsoft store I redeemed it there
  3. Rostom L Win User

    Got gifted a $20 gift card to account and now can't use it

    Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

    What exactly happened when you try to buy stuff online using your gift card balance?
  4. Rostom L Win User

    Got gifted a $20 gift card to account and now can't use it

    Are you trying to purchase the game through the website or via the Xbox console?

    Please confirm the currency of your gift card through https://account.microsoft.com/ > Payment & billing > Payment options.

    The currency should match the store region you're accessing with.
  5. jasonbull4 Win User

    Got gifted a $20 gift card to account and now can't use it

    I got gifted %20 gift card redeemed it in the store and I can't use it in me game that I want
  6. Smwutches Win User

    Purchase Problem

    It's true. You can't use funds from a gift card (which is what the Microsoft account balance is) to purchase a gift card.
Thema:

Got gifted a $20 gift card to account and now can't use it

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