Got charged a free trial but shouldn't until next month

AlejandroAvila8 · Dec 1, 2021

What the title says, I wanted to try a new minecraft bedrock realm with my friends because of the new update, I had a free trial so I wanted to use it, but when I wanted to finish the checkout I thought I was only going to get charged a few for verification purposes, not the whole damm trial, someone help me, I really need my money back

:)

AlejandroAvila8

Alright, just did, hopefully it works, thank you so much, I didn't know what to do

Smwutches

If you/your friend just filled out the refund request form, it can take time to be approved and 3 to 5 business days to receive the refund after it is approved.

AlejandroAvila8

Well apparently I didnt get charged but my friend did because his Windows Store account was still there even tho my account was in the game and the one I was trying to do the stuff with. Please I really need back the money

Francia J.

That's great and you're very welcome. It may take 24-72 hours for the refund team to respond so kindly ask your friend to check his/her mailbox from time to time.

Francia J.

Kindly sign in to https://account.microsoft.com/billing/orders and then locate the transaction, once you have it please copy the order number and go straight to the refund web form here:

https://support.xbox.com/en-CA/forms/request-a-...

Got charged a free trial but shouldn't until next month