got billed while trying to redeem a games with gold free game

Discus and support got billed while trying to redeem a games with gold free game in XBoX Games and Apps to solve the problem; I tried to redeem project CARS 2 since it's now free with gold and I got billed 70 EUR instead! I need a refund asap 95180b07-2a34-4ddd-9ced-fe74b06de62d Discussion in 'XBoX Games and Apps' started by CrimsonGekko64, Apr 2, 2020.

  1. CrimsonGekko64
    CrimsonGekko64 Guest

    got billed while trying to redeem a games with gold free game


    I tried to redeem project CARS 2 since it's now free with gold and I got billed 70 EUR instead! I need a refund asap

    :)
     
    CrimsonGekko64, Apr 2, 2020
    #1
  2. LBCxFUZZ Win User

    got billed while trying to redeem a games with gold free game

    Have you had your issue resolved? If not definitely keep trying to work it out with xbox support
  3. XAimerGamerX Win User

    got billed while trying to redeem a games with gold free game

    Dam that sucks. Contact support for a refund
  4. CrimsonGekko64 Win User

    got billed while trying to redeem a games with gold free game

    thanks guys, I managed to open a ticket and got a refund in approx 24 hours!
  5. XA DRBATTLE Win User

    got billed while trying to redeem a games with gold free game

    Hi there CrimsonGekko64,

    Sorry to hear this, and lets get you the help.

    You will need to contact microsoft support

    https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund
  6. Edgarour Win User

    got billed while trying to redeem a games with gold free game

    contact technical support of your country and preferably by phone call
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got billed while trying to redeem a games with gold free game

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