got billed for gamepass but none of my accounts are subscribed to it or i canceled them

Hello There! When you see unexpected charges from MSbill.info or bill.ms.net in a monthly statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. Before seeking further info or help, take these steps on the link bellow to compare the unexpected charges to your Microsoft order history.

How to investigate a billing charge from Microsoft or MSbill.info

If that didn't resolve your issue, i advise you to contact your bank so they can do some investigations regarding this matter.

exactly the same thing happened to me: c

It absolutely did not warn me, none of the buttons even did anything. All I got was an email saying I was now subscribed to gamepass ultimate after I had tried to cancel the recurring billing. I pressed the "manage" button on both regular gamepass and gamepass ultimate, both didn't do anything and I gave up. A day later I got that email. I swear to you the buttons did not work, and I never agreed to subscribe to ultimate. Apparently now my trial is gone too.

Well, I'm never actually buying that gamepass that's for sure.

i may be onto something now, i have a weird billing adress that is not in sweden or something dont know how it got there. but anyway my gamepass

account is (i think) connected to that adress. because i cant change or remove it. i just now cancelled my subscription but have to wait until march 16th

to have it not active and see if i can change it. hopefully after i subscribe to gamepass again i may be able to fix this

it was cancelled and i only have 2 accounts and upon checking none of them has billing history and microsoft didnt send me a receipt