Got an email that say there is an issue with my account

Discus and support Got an email that say there is an issue with my account in XBoX Rewards & Social to solve the problem; hi I got an email that say i have an issue with my account. Please assist. Thanks Adi 66bb6648-7992-43fb-8c34-27d52e2197ab Discussion in 'XBoX Rewards & Social' started by Adi Sharf, Jun 22, 2018.

  1. Adi Sharf
    Adi Sharf Guest

    Got an email that say there is an issue with my account


    hi

    I got an email that say i have an issue with my account.

    Please assist.

    Thanks

    Adi

    :)
     
    Adi Sharf, Jun 22, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    There is an issue with my account - Email

    Hello Birtch5,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
     
    XBLRewards8, Jun 22, 2018
    #2
  3. Birtch5
    Birtch5 Guest
    There is an issue with my account - Email

    I received an email saying there was an issue with my account and was unable to make my final rewards deposit into my account.
     
    Birtch5, Jun 22, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Got an email that say there is an issue with my account

    You will need to post in the support section of this forum so they can check into it for you.
     
    Smwutches, Jun 23, 2018
    #4
  5. Smwutches Win User

    Got an email that say there is an issue with my account

    You will need to post in the support section of this forum so they can check into it for you.
  6. XBLRewards8 Win User

    I got an email saying there was an issue with my account

    Hello Jonesey6590,

    Your deposit was prevented due to a mismatch between your UK Rewards Account region and your US Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of registration.
    Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot
    complete when your Microsoft Account is of a differing currency.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  7. XBLRewards8 Win User

    Got an Email saying there's a problem with my account

    Hello Dark Vykthor,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  8. XBLRewards8 Win User

    I got an email saying "There seems to be an issue with your account"

    Hello SteveSully,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  9. BBoyz101YT Win User

    Not able to access account

    I entered the email the *Ratter* used to remove my access from the account. As i got an email saying that the email was added just before mine was removed and I entered that in to the recover my account proccess and it says its not connected to a microsoft account..
Thema:

Got an email that say there is an issue with my account

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