Got a superdrive gs950-x for my sons xbox one but can't get it to connect

Hello Nicki,my name is Marvina, I Will Be Happy to Help You.

I understand that you are having trouble connecting your Superdrive GS950-X steering wheel to your Xbox One. Here are some steps that you can try to solve the problem:

Check that the steering wheel is correctly connected to your Xbox One. Make sure the USB cable is firmly connected to the console and behind the wheel.

Restart your Xbox One. To do this, turn off the console by holding the ignition button for about 10 seconds. Then turn the console again.

Update your Xbox One software. To do this, go to configuration> system> updates and downloads. If there is an available update, select "download and install".

Update your steering wheel firmware. You can find the most recent firmware for your steering wheel on the Superdrive website.

Try to connect the steering wheel to another console. If the steering wheel connects to another console, it means that the problem is related to your Xbox One.

Contact the Superdrive support. They can help you solve the problem.

If you have tried all these steps and still have problems, you can contact the Superdrive support. They can help you solve the problem.

Here are some additional tips that can help you solve the problem:

Try to connect the steering wheel to a different USB port on your Xbox One.

Try to connect the steering wheel to a different Xbox One console.

Try to connect the steering wheel to a PC.

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina

Both mine, and my sons Xbox one X has the same problem..always a DNS error, all other consoles connect wirelessly, but not the X

Thanks for the replys. I am using wireless internet, I had a linksys now using netgear. Ihave connected both wireless and direct connection When i run the check connection on xbox i connect to internet but can't connect to xbox live. I have the old xbox
slim side by side with the new one. Last night i connected with the old one (which wouldn't connect to xbox live before, except very occasional) on first try. I took connections off old one and put on new xbox (which i had designate as my main one with xbox)
and couldnt get on. I put back on old one and got on. Tonight I tried new xbox and can't get on, but got on with my old one. They are side by side and using same internet which is password protected. We use the same internet to surf web all the time, but
not when i am trying to play. It seems to be an issue with whatever console is designated as my main one. I got the new one because the old one couldnt get on xbox live. This started about 2 weeks ago. My son can get on at will with his xbox when he is home
during this time. I have cleared my cache and reset network, reset router, I think it is something with xbox not my console or internet service

My sons is an x box one s and mine Is just the x box one. We can't sign in to either of our accounts on both consoles!

Add me to the list too got my son one for x mas just opened last night plunged it up today and not reading disk. Could not get ahold of no one at Xbox called Amazon they sending me a new one got my fingers crossed it will work or I want my money back.
My son ran across the room when he opened the Xbox one he was so happy. Thanks for *** up Christmas bc of crappy hardware. Unreal this is even happening .