Got a 7 day ban

Just File a Complaint and block the player next time. You're subject to the same code of conduct that we all are.

The Xbox Enforcement Team does not follow these forum posts, so don't expect your ban to be removed.

You can review the info below and try those steps.

1) For account suspensions or bans sign in at this site with your account at
https://enforcement.xbox.com

2) No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned.

3) No one here on the Xbox Forums or at Xbox Support can change the state of ANY suspension or ban.

4) Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

- "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-5

5) A suspension or ban on the account is imposed when there has been a violation of the Code of Conduct or Terms of Use.

- Note: If the violation was significant, the account may face consecutive suspensions and the device could be suspended as well.

Code of Conduct -
https://enforcement.xbox.com/en-US/home/codeofconduct

Xbox.com Terms of Use -
https://www.xbox.com/en-US/Legal/XboxComTOU?xr=footnav

6) If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

- You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

- Note: Currently, Xbox device bans are not eligible for Case Review.

Case Review -
https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6

7) If someone is making offensive remarks to you, do not reply back to them. Report and block them.

- If you're in a party chat and offensive remarks are being made. Your account may receive a suspension just for being in that party if the party is reported.

Submit a report on Xbox One -
https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic2-0

8) It's your account and you're responsible for it. If you let a friend use your account and they violate they Code of Conduct or Terms of Use with your account, then it's your account that will be penalized.

You probably got the 7 day ban like me

Please reply to me I got a 3 day then got a 7 day for cheating even tho I was banned

i'm pretty sure you got the communication ban. it can be up to 1, 7, or 14 days.

Hello
stacey mcbride,

Thanks for reaching out to us in the forums with this situation. You must go to through the
Enforcement websiteto resolve this.
If you were suspended for longer than a day, in this case 7 days, you can also submit a case review from the same website.Side note: Enforcement does not Post, Read, or Comment on Forums nor can support offer
assistance.

If you run into a toxic player then Report, Block and Ignore the user, and do not engage them. (Enforcement does not see anyone as Defending themselves, they look towards the
Code of Conductonly.)
As stated prior, the Enforcement website will have all of the info you need to find out why you had a suspension on your account.

Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further questions or concerns feel free to come back to the Xbox forum (Do not repost the same question or
thread as that would violate the Xbox Forum Guidelines).

Happy gaming and thank you again for posting on Xbox Forums.