Got 22 days validity for a months subscription

Hello Kunal 138 P,

Thank you for responding. We apologize for the inconvenience you are experiencing with the live call back option. Please try using a different browser or device like mobile phone or laptop to access Xbox Support page and accept cookies to see if works. You may also try Live Chat support instead so they can help you further.

Sincerely,



Microsoft Community Moderator

Hello Kunal 138 P,

Thank you for posting in Microsoft Community.

I'm sorry to hear that you got 22 days validity for a month's Xbox subscription. It's possible that your subscription renewed first before the payment was settled. I would love to help you further however here in Microsoft Community we only have limited tools, and we don't have access to your account.

What I highly suggest is contacting Xbox Live Support directly for assistance. They will be able to access your account information and provide more specific guidance on how to resolve the issue. You can reach them on this link Contact us | Xbox Support. Click on "Contact Us" option to chat with Live Support or request a callback.



I hope this helps! If you still encounter any issues, please let us know and we will be happy to assist you further. Have a great day!

Sincerely,



Microsoft Community Moderator

Hi belen ive tried several times for live call back option but it always says can't process ur request for call back try again later. I tried different time zones as well trying in morning then afternoon, evening, night early morning. But same answer.

Everything is possible in a single account. Just log in to the account in which you have you active subscriptions in at many of the devices you want. You will be able to enjoy the advantages of the subscription according to the device.

And don't cancel any subscription. If you upgrade to the gold ultimate, all your current validities will be sum. For example; You have a Gold validity of 3 months and Game Pass validity of 1 month. Then the Ultimate subscription validity will be 4 months

22. Will be 23 in two months and two days.