Good evening, I purchased a used Xbox s and it won’t accept my WiFi password. It will...

Thankyou for the response, I have other things connected to my WiFi and are having no issues with them so my WiFi is on and working, I even pulled out my Xbox one and it’s having the same issues, I’ve reset my Xbox series s, and It won’t even let me finish the setup stages because it just simply won’t connect.

Hi Skipper2024, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, try clearing your MAC address.

Press the Xbox button to open the guide.

Select Profile & system, then Settings.

In the General tab, select Network settings > Advanced settings > Alternate MAC address > Clear.

Restart your console. Press and hold the Xbox button in the center of your controller to open the Power Center.

Select Restart console and then select Restart.

(If the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

Sign in to your console.

Let me know if it works!

It's only ever happened playing Crucible for me.

I get disconnected waiting to respawn then I can no longer connect using wifi. It doesn't accept the password.

I've since been playing using wifi bridge instead of the built in wifi adaptor and now it never disconnects.

There is some kind of problem with the x1's built in wifi adaptor

What type of Security method are you using to secure your wireless network, WEP, WPA, WPA2?

What type of encryption method are using, along with the security method, WEP/TKIP, AES/CCMP?

Make sure you have WPS (Wifi Protected Setup) disabled on your wireless router. Manually setup your wireless security.

If you go to your consoles network settings and "detailed network statistics" what is your current signal strength?

Hey Samuelhemker! Are you able to connect to the network using a wired connection? Give that a shot and let us know how it goes!

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