GlassesUSA.com Ad

GroaningLamb932 · Sep 5, 2017

GlassesUSA.com ad freezes the screens for Sudoku and Jigsaw. This ad makes it extremely frustrating to try to solve the puzzles! In addition, it causes my computer drive to run without stopping causing it to begin to overheat! This ad needs to either be
taken down or it needs to be repaired so as not to freeze screens!

:)

Gemstone847 · Sep 5, 2017

Ads causing Jigsaw to freeze

Certain ads cause Jigsaw to slow down so much that it becomes unplayable. The latest ad from GlassesUSA.com is an example.

RobinSulsona · Sep 5, 2017

Fix the Sudoku Game

Please remove the Glassesusa.com ad until you can figure out why it hangs up this game. You can't have tested this ad with this game so please listen to your community and rid yourself of this issue NOW!!!!!

Wilfred Mac · Sep 5, 2017

Hi,

Having a corrupted game file is one of the possible reasons why your screen freezes when playing Sudoku and Jigsaw. To help you resolve this concern, we suggest that you perform the solutions below:

Solution 1: Run the troubleshooter for Windows apps using this
link.

Solution 2: Check for updates for apps and games from Windows Store. You may refer to this

link for the steps.

Solution 3: Reset the game from the Settings menu.

Click Start and click Settings.

Select System.

Select Apps and features.

Find the game and click Advanced options.

Click Reset. You need to restart your computer to let the changes take effect.

Kindly notify us with the results, so that we can assist you further.

Wilfred Mac

Hi,

Having a corrupted game file is one of the possible reasons why your screen freezes when playing Sudoku and Jigsaw. To help you resolve this concern, we suggest that you perform the solutions below:

Solution 1: Run the troubleshooter for Windows apps using this
link.

Solution 2: Check for updates for apps and games from Windows Store. You may refer to this

link for the steps.

Solution 3: Reset the game from the Settings menu.

Click Start and click Settings.
Select System.
Select Apps and features.
Find the game and click Advanced options.
Click Reset. You need to restart your computer to let the changes take effect.

Kindly notify us with the results, so that we can assist you further.

OddportBird

So, I just wanted to do an update.

Tonight I did the following:

Uninstalled/Reinstalled the game
Contacted Microsoft Chat support
Ran the App troubleshooter (cashe issue that showed as "Fixed")
Reset the app settings
Ran network troubleshooting
Reset my network settings

The lag issue still remains. Today's ad that seems to hang is the one for GlassesUSA.com. I'm a little surprised that this is the case, since this just appears to be a plain graphic vs a video ad, but my game appeared to freeze on this one and then suddenly
crashed on me. Last week's games were fine, with only a little lag towards the end of the week. The only change is in the ads that are displaying during play.

@Developers - If you need to make this a paid app, please JUST SAY SO. I would be happy to pay a fee for this app, but I refuse to be forced into that option through poorly implemented ads.

OK Fowl

Give feedback, submit suggestions, ideas & request & Vote for BC Game Titles here: https://xbox.uservoice.com/

NVissah

Too many adds. They shouldhave used that space in a different way. Period.

BlitheThunder94

[quote user="GUN5L1NGER"]

I think I saw something yesterday about Sony patenting in-game commercial breaks.

[/quote]Yes.Sony did patent in game ads for FREE to play games.Not sure how that would work out.I know I would never play a free to play game if ads would pop up.Have to wait to see how they place the ads.

GlassesUSA.com Ad