Glaring errors in Family Activity Reports!

Discus and support Glaring errors in Family Activity Reports! in XBoX Games and Apps to solve the problem; Every week I get reports on my children's xbox activity, and every week the reports indicate that they were playing games that _I_ was playing on my... Discussion in 'XBoX Games and Apps' started by AUTbone, Jul 22, 2017.

  1. AUTbone
    AUTbone Guest

    Glaring errors in Family Activity Reports!


    Every week I get reports on my children's xbox activity, and every week the reports indicate that they were playing games that _I_ was playing on my own profile, when they just happened to be logged in on the same xbox. I have verified that this is happening
    ( a six year old girl is NOT going to be playing three hours of "Stick of Truth," for example!). I am certain that my sons are not playing SOT because they play Destiny exclusively.

    This also introduces another frustration of mine: when I log in to play the last game I was playing, the screen is full of links to the last games played by my sons on their own profiles. Why is that? Isn't the point of having separate profiles to keep our
    activity separated from each other?

    :)
     
    AUTbone, Jul 22, 2017
    #1
  2. Microsoft Family weekly activity report errors/anomalies

    I would open up two windows and have each parent sign in . And check the settings for each to see if they are set up the same , there could be some carry over from switching reigons
     
    Itilianm0nst0r, Jul 22, 2017
    #2
  3. LucyWoodhead
    LucyWoodhead Guest
    Microsoft Family weekly activity report errors/anomalies

    It looks like my kids get cc’d into a report email to me (mom), as well as a report email to their dad, which is why they receive it twice. No idea why this is necessary or how to change that.

    The report their dad sees looks to be most likely the ‘correct’ version, based on the hours shown for each day for my son last week.

    My version looks across by a day, hence the total hours on my report dont quite match the total hours on dads version.

    We are ALL 4 set to the same region.

    (For some reason we receive my daughters report on a saturday and sons on a Sunday. She doesnt use the xbox much so ive not noticed anything major with hers).
     
    LucyWoodhead, Jul 22, 2017
    #3
  4. PaulStewart8 Win User

    Family activity reports

    Hi Brad,

    The email is only linked to his XBox and the family laptop. I had the same concern about the Disney+ app. Does this raise the concern of a hacked account?

    Paul
  5. XBF Brad A Win User

    Family activity reports

    Hello Paul,

    Thanks for reaching out to the forums. We understand you have question on a couple free apps. Is your email tied to any other account then your sons? The smartglass is for a phone. One that has me worried is Disney+ as it is a free trial and after it you
    will be billed. So the account doing this most likely has a credit/debit card or other form of payment. Also just tested free app on my account and do not see them on my order history so they most likely do not show due to they are free.

    Thanks,

    Brad
  6. VinOth_VingO - வ஠Win User

    Child's activity reporting not working

  7. Whitey Black Win User

    Family Activity Report Issue

    i think the downloads not count for activities.

    https://support.microsoft.com/en-gb/help/12441/microsoft-account-see-child-device-activity

    https://support.microsoft.com/en-ca/help/4047471/microsoft-account-turn-on-activity-reporting

    https://support.xbox.com/en-US/xbox-one/security/core-family-safety-features
  8. XBF - Drew Win User

    Seeing time played on app

    Hi Joe,

    Thanks for reaching out with your question. The Xbox Family Settings application which can be found on your mobile device's app store has activity reports that allow you to review your family member's daily and weekly activity, which includes their total play time: View activity reports and notifications in the Xbox Family Settings app

    If you're still having issues, the Troubleshooting the Xbox Family App FAQ provides guidance on how to get your activity reports working.

    Let us know if you got the help you need by clicking "Yes" or "No."
Thema:

Glaring errors in Family Activity Reports!

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