Gifting via Xbox Marketplace

Metal Joko · Jun 8, 2020

Has anyone else had issues regarding the gifting service on Xbox?

Don't feel like reading just skip to the buttom.

I have had multiple issues and am now starting to lose faith in what I thought was going to be super awesome feature for me to use to rewards friends and family alike.

Instead im met with headaches and tech support that tells me its my fault rather than trying to fix the problem. They tell me "You tried making a purchase and it failed so now your account is temporarily locked from purchasing." Of course I don't get a
notification of this either so I keep attempting later and later prolonging the problem that DID NOT come from my end.

I tried to ask, after failing at having my problems resolved, why gifting is such a problem. Instead of answer I was told my payment method must be at fault. Not 30 seconds later I logged onto the account I was trying to gift and used said payment method
to purchase what it was they were looking for with no problems.

Anyways, I would like to hear if anyone else has had any issues with it or if I am just unlucky?

:)

Whiteleaf2012

Yh, sometimes people do say they've had problems gifting. We don't know why they're having problems though.

Lyyche

Hi!

Haven't had any issues personally but the FAQ page covers various payment elements and may be able to answer why that happened.

Hope this helps!

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https://support.microsoft.com/en-gb/office/payment-billing-e899cd8a-c9a2-4a4e-9440-7c8ff1adda2c?icid=giftcardscat-navlink6-faqs-061218%2cgiftcardscat-seofooter-helpfullinks-061218&ocid=mscomstoregiftcardsfaq&ui=en-us&rs=en-gb&ad=gb

ngocphi

Because you are forgetting the most important point

The Xbox 360 marketplace. Predates gifting it was only introduced after the development stopped

Its only available via the Xbox one and over marketplace.

That's why you can only gift GTA 4 Xbox one version not 360

You can always buy a disk or.find it on ancient codes but you are going to.be playing Russian roulette with your wallet if you do

BigB EC

I just bought a Canadian friend a game via the marketplace buy as a gift option. Maybe you can get them a game instead (just a thought). Also there was an option on the 360 to gift money to friends but not sure if the option is still there. If you have a
360 maybe you could go that route.

ngocphi

Gift cards only work on the xbox one marketplace online or console

Also only on the 360 console not the online marketplace

Gifting via Xbox Marketplace