Gifted game sent to wrong email address

Discus and support Gifted game sent to wrong email address in XBoX Games and Apps to solve the problem; A friend has 2 Microsoft related email addresses - one for his mail and one for his Xbox account. I have gifted him an Xbox game via the Store, but... Discussion in 'XBoX Games and Apps' started by toasterjon, Nov 10, 2020.

  1. toasterjon
    toasterjon Guest

    Gifted game sent to wrong email address


    A friend has 2 Microsoft related email addresses - one for his mail and one for his Xbox account.

    I have gifted him an Xbox game via the Store, but sent it to the wrong email address meaning that he cannot redeem the code. Is there a way of amending the destination email or linking his second email to his account so he can access the new title, but doesn't
    lose access to any other purchases he's made with his usual Xbox account?

    :)
     
    toasterjon, Nov 10, 2020
    #1
  2. GMS1stLDYCannon Win User

    Gifted game sent to wrong email address

    Hello sorry you are experiencing this. It is always best to double check emails before sending gifts to people. The best thing in this situation would be to call and speak with a live representative through XBox to see if they can possibly help. I really
    dont think its a refund option available for this sorry.
  3. DanM123 Win User

    Accidentally sent a gift to the wrong email address

    That would normally work but microsoft support is automated.
  4. Mister Beep Win User

    Gift code sent to wrong email address

    Hey there,

    For assistance with purchases, we recommend reaching out to our chat or phone support team through our
    Contact Us page to see what can be done. We are unable to guarantee that the order can be canceled since the code was sent to a different email address, but please be sure to reach out
    to see what can be done.

    Thanks for posting.
  5. XBF Ezra G Win User

    Accidentally sent a gift to the wrong email address

    Hi DanM123,

    Thank you for your post. If you've sent a gift to the wrong e-mail address, please submit a

    Refund Request
    to get in contact with a refund agent to have the gift refunded so you can send it to the correct e-mail.

    I hope this helps.
  6. petertoledo Win User

    Accidentally sent a gift to the wrong email address

    Im not sure if there is anything you can do as i have never heard of someone having this issue. Try to contact the support team to see if they can help you.
Thema:

Gifted game sent to wrong email address

Loading...
  1. Gifted game sent to wrong email address - Similar Threads - Gifted game sent

  2. i sent a gifted a game to my friend on xbox and he redeemed the code for the game and it...

    in XBoX Games and Apps
    i sent a gifted a game to my friend on xbox and he redeemed the code for the game and it...: I gifted my brother a for honor gold edition; as he was at a hockey tournament and asked if I could buy it for him since it was on special so I did. he got back to his house today and when he went...
  3. My friend has sent me a game as a gift but I haven't received it what should I do

    in XBoX Games and Apps
    My friend has sent me a game as a gift but I haven't received it what should I do: My friend has sent me 3 months of game pass but I haven't received it is there a reason why 011d33e5-73c1-4639-8b27-979fb2b27a0b
  4. Friend sent a gift to me, I redeemed the code and waited 12 hours, can't find the game anywhere

    in XBoX Games and Apps
    Friend sent a gift to me, I redeemed the code and waited 12 hours, can't find the game anywhere: Friend sent a gfit to me, got the email from microsoft and everything, still don't have the game they bought after waiting 12 hours 2afdde5c-d280-4dba-ad6d-b00673466594
  5. I have A code for redeeming a Elden ring game which someone sent me as a gift but it do...

    in XBoX Games and Apps
    I have A code for redeeming a Elden ring game which someone sent me as a gift but it do...: I have A code for redeeming a Elden ring game which someone sent me as a gift but it do have / in it to complete 25 characters. Please advise 50a27624-e98d-479e-ae5b-15e110057938
  6. Friend gifted me a game, code xbox sent me to redeem doesn't work

    in XBoX Games and Apps
    Friend gifted me a game, code xbox sent me to redeem doesn't work: My friend gifted me a game using the Microsoft store, xbox sent me a code to redeem but it doesn't work. a0695692-592c-4848-93ba-24dd44c2181e
  7. I sent a friend a gift game and he did not receive it. What do I do?

    in XBoX Games and Apps
    I sent a friend a gift game and he did not receive it. What do I do?: I sent a friend a gift game and he did not receive it. What do I do? 4db5270a-3b50-41fe-9f02-bbbbfc6644b4
  8. I sent a game as a gift to the wrong email. I cannot get to it and they redeemed code. How...

    in XBoX Accessibility
    I sent a game as a gift to the wrong email. I cannot get to it and they redeemed code. How...: I sent a game as a gift to the wrong email. I cannot get to it and they redeemed code. How do I get it to my account or my money back. I have been denied a refund by xbox and I am still out 87...
  9. Doom:Eternal - the game was supposed to be a gift, but Microsoft only sent digital copy!

    in XBoX Games and Apps
    Doom:Eternal - the game was supposed to be a gift, but Microsoft only sent digital copy!: My partner recently purchased Doom Eternal (Standard Edition) for a birthday present, along with some other items.. We received the other items in the post just after the 14 day period, however...
  10. I bought the wrong game and sent to my friend as a gift

    in XBoX Games and Apps
    I bought the wrong game and sent to my friend as a gift: So, I wanted to buy a game to my friend, but I've bought the wrong one. Me and him are trying to refund this game to be able to buy what we want. The game is already in his account because I sent...