Gifted a item and want a refund

Hey Brodie

Thank you for taking the time to post this on the Xbox Forums. We understand that you are inquiring about requesting a refund for an item you gifted.

As per the article that covers
Help with giving digital games as gifts, yes, you can
request a refund for an item you gifted someone else.

I hope this helps.

Hey Brodie

Thank you for taking the time to reply to this thread.

It's possible that the item is not eligible to be refunded. You can always attempt to go through your

Order history to attempt to refund through there.

If the item as been left un redeemed for longer then 14 days, then as per the
Microsoft gift items and conditions, you would be unable to request a refund for the item. In this instance your only other option would have to be to give it to a friend.

I hope this is of some use to you.

I tried to go to the refund page and it wont let me refund it

Did your friend gifted you the wrong item by accident? You might want to contact your friend and official support for a possible refund.

Hello Team,

I purchased Minecraft for PC version (gift for my kid), it has been redeemed, but i want to return and get a refund. It is less than 10 days and not even used for 10 min.

I dont see a refund option in my account, and there is no contact number or chat avaialble it seems for microsoft store ( if true then its very weird).

Can someone please advise .

Thanks

gifted items that have already been redeemed are not eligible for a refund according to the gifting terms. Only gifted items that have not already been redeemed are eligible

"Gifts may be canceled and refunded to the Gift purchaser up to 14 days after the purchase or until redeemed by the Gift recipient, whichever occurs first."

Source:

https://www.microsoft.com/en-us/sto...may be canceled and,except as required by law.