Gift system does not work

Discus and support Gift system does not work in XBoX on Consoles to solve the problem; hi I have gifted the game ark season pass to a friend and he can't use it . 160c261c-8741-4ee3-8dbe-85acb8b3f837 Discussion in 'XBoX on Consoles' started by MadMuttly, Dec 12, 2017.

  1. MadMuttly
    MadMuttly Guest

    Gift system does not work


    hi I have gifted the game ark season pass to a friend and he can't use it .

    :)
     
    MadMuttly, Dec 12, 2017
    #1
  2. ositoMartinez
    ositoMartinez Guest
    cant buy DLC

    Remember the system does not take gift cards anymore
     
    ositoMartinez, Dec 12, 2017
    #2
  3. The Night Curse
    The Night Curse Guest
    Visa Gift Card

    Lot of Visa Gift cards will work with the system, you will just need to register it online using your name and information. once that is done. "most" will work, sometimes however the system will not take it due to a lot of gift cards do not accept online
    purchases and what not.

    on turn you can always in turn use the gift card to purchase points or membership from a trusted retailer.
     
    The Night Curse, Dec 12, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Gift system does not work

    What happens when he tries to use it? Is he located in the same region as you?
     
    Smwutches, Dec 12, 2017
    #4
  5. MadMuttly
    MadMuttly Guest
    yes he is in Canada and I am in South Africa
     
    MadMuttly, Dec 12, 2017
    #5
  6. MadMuttly
    MadMuttly Guest
    it says contact the seller
     
    MadMuttly, Dec 12, 2017
    #6
  7. Smwutches
    Smwutches Guest
    That would be your issue. Codes from gifting are region locked. so your friend would have to also be in South Africa in order for it to work. You can try contacting support for a refund. Contact Us | Xbox Support
     
    Smwutches, Nov 1, 2018
    #7
  8. Smwutches Win User

    Gift system does not work

    What happens when he tries to use it? Is he located in the same region as you?
  9. MadMuttly Win User

    Gift system does not work

    What happens when he tries to use it? Is he located in the same region as you?
    it says contact the seller
  10. Smwutches Win User

    Gift system does not work

    What happens when he tries to use it? Is he located in the same region as you?

    yes he is in Canada and I am in South Africa
    That would be your issue. Codes from gifting are region locked. so your friend would have to also be in South Africa in order for it to work. You can try contacting support for a refund. http://support.xbox.com/contact-us
  11. MadMuttly Win User

    Gift system does not work

    What happens when he tries to use it? Is he located in the same region as you?
    yes he is in Canada and I am in South Africa
  12. Smwutches Win User

    Gifts from Another Region

    The system does warn you when you're gifting that codes will only work for the region you purchase them for.
Thema:

Gift system does not work

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