Gift code not redeemable in different region

Discus and support Gift code not redeemable in different region in XBoX Games and Apps to solve the problem; I bought a gift for a friend in a different region and there was no warning anywhere that the code would not be redeemable. What do I do now? How do I... Discussion in 'XBoX Games and Apps' started by Rangasm, Jan 9, 2021.

  1. Rangasm
    Rangasm Guest

    Gift code not redeemable in different region


    I bought a gift for a friend in a different region and there was no warning anywhere that the code would not be redeemable.

    What do I do now? How do I go about getting a refund or how do they go about getting a refund?

    The gift was the the icons of war dlc pack for Halo Wars 2.

    :)
     
    Rangasm, Jan 9, 2021
    #1
  2. XBF George L Win User

    gift uit andere region ontvangen [Translation - Gift from other region received ]

    Hello!

    Gifts are set up by region and will not be redeemable if it was purchased from a different region. Changing consoles region to another region falsely will not change the outcome. The only option would be to have the person that purchased the gift to attempt
    to reverse the purchase of the gift as the code will not be able to be redeemed in a different region. Refund Webform

    Hope this helps.
  3. Rostom L Win User

    I can't redeem the code that my other region friend send me.

    Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

    Since you're on a different region, it's not possible for you to redeem the gift code in your location because it came from another region. Gift cards or gift codes have geo-restriction and can only be redeemed to the same region where it was originating.

    Learn more about it here: https://support.xbox.com/help/subscriptions-bil...
  4. KindGryphon Win User

    Can't redeem code

    My friend send me a gift card but i can't redeem it.

    it say "This code can't be redeemed. It was purchased in a different region from your account."
    how do you redeem the code from my friend that live in different region.
    You cant. Your friend will have to request a refund for the code and purchase a code for you that is meant for your region.
  5. gamer in DNA Win User

    I can't redeem the code

    I can't redeem the code

    it is add ons for dead by daylight

    i Purchase it as a gift for my friend

    After I redeem the code this message appeare

    Contact the purchaser to get a code that works in your region

    This code was purchased in a different region and cannot be redeemed.

    so I want refund
  6. Emil 228 Win User

    I want to refund a minecraft bundle bought as a gift code in a not supported region.

    When my friend tries to activate the gift code, it says "This code can't be redeemed. It was purchased in a different region from your account."
Thema:

Gift code not redeemable in different region

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