Gift card was hacked.

This has happened to me too. they have not been gifted to a family member either. report this as fraud to your card company I have. looks like xbox has been hacked.

Gifting Points is a nice idea to people you know. But as suggested by others you are better off buying the right card and sending that person the code, or maybe ordering a code and having it emailed to that person.

If gifting was enabled through LIVE I dread to think what some of the mods, hacks and other 'services' there would be on offer....

Gift cards cannot be used to purchase gift cards. The Microsoft account balance is essentially the same as a gift card since funds typically come from Xbox gift cards.

Hello, Sorry that happened to you. Did you try to call them, If you call them they will probably ask if you know the card number or have you speak to a specialist? Hope this helps. let me know what happens

Thanks for the info… but when I do this it says who made the purchase and you have to pick one… and it doesn’t say anything about unknown person.