GFWL Marketplace - An unknown error has occurred when retrieving keys

Discus and support GFWL Marketplace - An unknown error has occurred when retrieving keys in XBoX Games and Apps to solve the problem; It works now! Thanks for getting this fixed, Misses Quinzel! :) Discussion in 'XBoX Games and Apps' started by LordFlux, Aug 1, 2016.

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  1. Fuse4
    Fuse4 Guest

    GFWL Marketplace - An unknown error has occurred when retrieving keys


    It works now! Thanks for getting this fixed, Misses Quinzel! GFWL Marketplace - An unknown error has occurred when retrieving keys :)
     
    Fuse4, Sep 18, 2016
    #16
  2. LordFlux
    LordFlux Guest
    I can also confirm that the keys now display correctly. Thank you so much Misses Quinzel!
     
    LordFlux, Nov 2, 2018
    #17
  3. LordFlux Win User

    GFWL Marketplace - An unknown error has occurred when retrieving keys

    I can also confirm that the keys now display correctly. Thank you so much Misses Quinzel!
  4. crownsun Win User

    GFWL Marketplace - An unknown error has occurred when retrieving keys

    The client freezes at the login screen shortly after I submit my ID and password.
  5. Bjorktribe Win User

    GFWL Marketplace - An unknown error has occurred when retrieving keys

    BUMP - Same error. All games on my account
  6. Gaming Turtle Win User

    GFWL Marketplace - An unknown error has occurred when retrieving keys

    I thankfully had a document created long ago with my keys but I am in the same boat. The marketplace shows no serial keys and instead says: "An unknown error has occurred" for both Game Activation keys and Live Access Codes.
  7. LordFlux Win User

    GFWL Marketplace - An unknown error has occurred when retrieving keys

    No, I am not getting an error at the top. My purchase history updates fine. I have 130 pieces of content attached to my account and when I open the GFWL Marketplace client, it will count through all 130 pieces and add them to my client.

    The only error I am having is with the key retrieval. It gives me that same error for every piece of content.
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