GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. ...

Discus and support GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. ... in XBoX on Consoles to solve the problem; Hi, I'm trying to access the Games for Windows Live Marketplace but I get this error message: "There was an error retrieving your purchase history.... Discussion in 'XBoX on Consoles' started by Olivier ll, May 20, 2018.

  1. Olivier ll
    Olivier ll Guest

    GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. ...


    Hi,

    I'm trying to access the Games for Windows Live Marketplace but I get this error message:

    It's the same error as four previous threads. 1
    2
    3
    4

    Thanks!

    :)
     
    Olivier ll, May 20, 2018
    #1
  2. Mister Mascot
    Mister Mascot Guest
    GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. [...]"

    Awesome, glad to hear it and thanks for letting us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 20, 2018
    #2
  3. Mister Mascot
    Mister Mascot Guest
    GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. [...]"

    Hey there GhostMatter,

    Thanks for reaching out, if you could send those logs to us, that would be fantastic. Also, would you be able to provide us the steps you're using before you see the error? That way we can try to reproduce the same error as you're
    seeing it?

    Thanks so much!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 20, 2018
    #3
  4. Mister Mascot Win User

    GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. [...]"

    Hi,

    It works now.

    Thanks!
    Awesome, glad to hear it and thanks for letting us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  5. Mister Mascot Win User

    GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. [...]"

    The error details state (in French, like my Windows language):

    Le type 'System.ServiceModel.Channels.ReceivedFault' dans l'assembly 'System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' n'est pas marqué comme sérialisable.
    I can send error logs if Microsoft employees need them.
    Hey there GhostMatter,

    Thanks for reaching out, if you could send those logs to us, that would be fantastic. Also, would you be able to provide us the steps you're using before you see the error? That way we can try to reproduce the same error as you're
    seeing it?

    Thanks so much!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Olivier ll Win User

    GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. [...]"

    Hi,

    I'm just launching the application. That's it. It's enabled in the firewall and everything. I even tried deleting my profile and I can see the game but that's it. Where do I send the logs?
  7. Mister Mascot Win User

    GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. [...]"

    Hi,

    I'm just launching the application. That's it. It's enabled in the firewall and everything. I even tried deleting my profile and I can see the game but that's it. Where do I send the logs?
    Thanks for the info. If you could possibly upload a log to a service like OneDrive and send me a link to the file by clicking on "Message" under this post, I'll be able to get to it.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  8. Olivier ll Win User

    GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. [...]"

    Hi,

    It works now.

    Thanks!
Thema:

GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. ...

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