GFW (Live) Marketplace Error came back! "There was an error retrieving your purchase history. ...

Hi,

It works now.

Thanks!

Awesome, glad to hear it and thanks for letting us know!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

The error details state (in French, like my Windows language):

Le type 'System.ServiceModel.Channels.ReceivedFault' dans l'assembly 'System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' n'est pas marqué comme sérialisable.
I can send error logs if Microsoft employees need them.

Hey there GhostMatter,

Thanks for reaching out, if you could send those logs to us, that would be fantastic. Also, would you be able to provide us the steps you're using before you see the error? That way we can try to reproduce the same error as you're
seeing it?

Thanks so much!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Hi,

I'm just launching the application. That's it. It's enabled in the firewall and everything. I even tried deleting my profile and I can see the game but that's it. Where do I send the logs?

Hi,

I'm just launching the application. That's it. It's enabled in the firewall and everything. I even tried deleting my profile and I can see the game but that's it. Where do I send the logs?

Thanks for the info. If you could possibly upload a log to a service like OneDrive and send me a link to the file by clicking on "Message" under this post, I'll be able to get to it.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Hi,

It works now.

Thanks!