Getting your child on Minecraft Realms multiplayer

Hi Alex,

Thanks for reaching out to us in the forums for this issue with Minecraft Realms on the Nintendo Switch. Based on the message you received, it may be possible that your account doesn't have the correct permissions to access online multiplayer across different
devices.

Is your account a child or adult account? Players under 13 years old will have online multiplayer disabled by default with Minecraft and
won’t be able to join Realms or servers unless a parent changes their account settings.
For help with changing these account settings, you will need to change your
Privacy and Online settings of the Xbox Live account.

For further information on this and other information related to Minecraft Realms or Minecraft on the Nintendo Switch, I recommend the following support articles:

Minecraft Realms

Minecraft for Nintendo Switch FAQ

I hope that this information helps out!

Hello Pascal Paulis,

You're welcome!

I was wondering if that prompt will show if you have allowed your child to send a request. Have you tried selecting the request approval button? Then, checked your email regarding the request?

We'll check this with the Internal Support Team to see if this this request can found be elsewhere.

By the way, if your child is playing Minecraft, this support article is a guide for every parents - How to Manage Parental Consent, Family Settings and Realms/Multiplayer Access for a Child Account | Minecraft Help

Regards,

Thank you so much for your swift response. Unfortunately, it doesn't work. I've Set all the settings to "Friends" except for Video calling. I have restarted the device and still Minecraft says "Due to the setting in your Microsoft account you cannot play Realms..." (translated from German).
I do not see any setting on that page or in any of the adjacent named "Multiplayer". On the help page (https://help.minecraft.net/hc/en-us...ealms-Multiplayer-Access-for-a-Child-Account) it says:

"If a member of your family group wants to play multiplayer features in Minecraft, such as Minecraft Dungeons and Minecraft Realms, an organizer can adjust these settings by using the Xbox Family Settings app."

This app is available on Playstore, but not for my Samsung tablet.

Hey there! You're going to need to verify which version of Minecraft you have. There are two on the Xbox One that you could have.

Minecraft: Xbox One Edition is no longer supported. It's playable, but it can't be found in the Store and does not receive updates. This version of the game does not have Realms access.

Minecraft/Minecraft: Windows 10 Edition/Minecraft: Bedrock Edition (All just different names for the same game) is the version with Realms that are cross-compatible.

Java version (only available on PC) is not compatible with Xbox.

If your child's friend has the Realm set up on the correct version of Minecraft, you just need a Gold Subscription. Realm hosts pay the monthly fee to keep the Realm online. The friend will need to invite your friend/add them as a Realm member from their
Xbox or PC, then your child will receive a little envelope thing on their Minecraft menu. That is the Realm invitation. Once that's accepted, they should be able to join the Realm.

Here you can find some troubleshooting tips for Minecraft multiplayer:

Minecraft Realms and Multiplayer Troubleshooting