Getting unperma ban

What was the reason for it? Did someone use your account?

Then that's is it

You only get one appeal

Should be noted it's is only given on severe and repeat offences

I have been banned for about a year now

Good day, thanks for your question. I am glad to assist you today. Sorry to know about this as the Xbox forum has been retired. You can reach out to the support team from the below and you may also go through the link below regarding appeals and bans.

https://support.xbox.com/en-US/help/family-onli...

- Open https://support.xbox.com/contact-us from a browser.

- Type "Talk to Support" or speak to an agent.

- Select or type the appropriate option, such as "Account issue"

- Wait for a response, and you should be presented with an option to chat or request a call. Please note that it may take several attempts due to queuing or workload before you can reach someone on the team.

Regards,

Paul R.

Support doesn't handle enforcement issues, so there's no point in contacting them. You'd have to check the enforcement site to see about submitting a case review. https://support.xbox.com/en-US/help/family-online-safety/enforcement/how-to-submit-a-case-review