Getting thrown out from jigsaw all the time

Discus and support Getting thrown out from jigsaw all the time in XBoX Games and Apps to solve the problem; the Jigsaw doens't load, because the ad is not starting. 0263163c-ff18-4eea-8825-4efb6fe73bca Discussion in 'XBoX Games and Apps' started by SheepishCrown10, Jan 7, 2017.

  1. Getting thrown out from jigsaw all the time


    the Jigsaw doens't load, because the ad is not starting.

    :)
     
    SheepishCrown10, Jan 7, 2017
    #1
  2. Xbox Support does not have any idea what is going on with this game.

    I have a Windows 10 PC and this game (Microsoft Jigsaw) just keeps getting better and Freezing all the time.
     
    WilliamTolrud, Jan 7, 2017
    #2
  3. CaryMorris
    CaryMorris Guest
    Microsoft Jigsaw

    So what is with Microsoft Jigsaw always stuck on the splash screen. I have reset Jigsaw numerous times checked all my drivers nothing fixes it. It looks like it is a time out issue to me.
     
    CaryMorris, Jan 7, 2017
    #3
  4. WhatisanXbox35 Win User

    Microsoft Jigsaw Puzzle

    I also have the same problem, and I have checked all the suggested fixes :-

    - Rebooted PC many times

    - All software updated to latest checked every day

    - uninstalled and reinstalled Jigsaw several times

    - Windows firewall ticked for jigsaw

    - 140Gb disk free space

    The fact that solitaire games all download with no problems suggests it is Microsoft Jigsaw that is the problem not my system

    A solution would be appreciated
  5. Natalfever118 Win User

    Microsoft Jigsaw Puzzles - error code 0x803F8001

    Hi

    I have now been able to download Microsoft Jigsaw from the store but it has not connected to the cloud to reinstate all my series. Jigsaw downloaded every single series treating each as new. I certainly don't want to rebuild all the series again.

    Any suggestions how to get my scores and series back from the cloud?
  6. gncttvn Win User

    the mouse thrown out of the game

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Step 1.

    Visual demonstration;

    Hit the Windows key + R, type in 'regedit' and press enter. Then navigate to the following regedit directory;
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\EdgeUI

    Step 2.

    Visual demonstration;
    *

    It is very likely that you do NOT already have a folder here called 'EdgeUI'.
    If you do not, simply create it by right clicking on the right side of the explorer window, go to 'New' and then 'Key'. Name this new key you create 'EdgeUI'.

    Step 3.

    Visual demonstration;

    Next, inside of the 'EdgeUI' folder you just found/created, right click again and create a 'DWORD (32-bit) Value'. Name it 'AllowEdgeSwipe', as marked at the top of the picture.

    Step 4.

    Visual demonstration;

    Right click the DWORD named 'AllowEdgeSwipe' you just created and press 'Modify...'. Make sure it says '0' under 'Value data:' and press 'OK'.

    Step 5.

    Reboot your PC and try again.
    Thank you so much!! Now i can play with no cursor error more!!!
  7. SammyVS Win User

    the mouse thrown out of the game

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Step 1.

    Visual demonstration;

    Hit the Windows key + R, type in 'regedit' and press enter. Then navigate to the following regedit directory;

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\EdgeUI

    Step 2.

    Visual demonstration;

    *

    It is very likely that you do NOT already have a folder here called 'EdgeUI'.

    If you do not, simply create it by right clicking on the right side of the explorer window, go to 'New' and then 'Key'. Name this new key you create 'EdgeUI'.

    Step 3.

    Visual demonstration;

    Next, inside of the 'EdgeUI' folder you just found/created, right click again and create a 'DWORD (32-bit) Value'. Name it 'AllowEdgeSwipe', as marked at the top of the picture.

    Step 4.

    Visual demonstration;

    Right click the DWORD named 'AllowEdgeSwipe' you just created and press 'Modify...'. Make sure it says '0' under 'Value data:' and press 'OK'.

    Step 5.

    Reboot your PC and try again.
  8. pinkMISTdemon Win User

    Thrown out of game for update??

    Hello LiquidDark,

    I am sorry to hear that you are experiencing these problems. I too have be subjected to the occasional boot from mid-game. But it's nothing to be overly alarmed over.

    In most cases, any required update will be downloaded when a game is idle, you have sat at the main menu for any amount of time, or upon complete of a mission or multiplayer. However, some updates are required at very specific times. One of the most recent
    games that has had this happen frequently is Call of Duty: Ghosts.

    If your console has been set up for the Automatic Updates, this is another contributing factor that needs to be taken into consideration. Although it does help to have games automatically update, it can cause certain issues to arise, such
    as yours. If you are keen on being able to play through a game without interruption, I would recommend turning off the Automatic Updates while you are playing.

    I hope this helps!
Thema:

Getting thrown out from jigsaw all the time

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