Getting signed out when starting Apps/Games

Discus and support Getting signed out when starting Apps/Games in XBoX on Consoles to solve the problem; Hi all! Hoping somebody can help me with this problem as i have tried all the other 'solutions'. After turning on my xbox a few weeks ago i was asked... Discussion in 'XBoX on Consoles' started by Mr IceT666, Jan 2, 2014.

  1. Mr IceT666
    Mr IceT666 Guest

    Getting signed out when starting Apps/Games


    Hi all!

    Hoping somebody can help me with this problem as i have tried all the other 'solutions'.

    After turning on my xbox a few weeks ago i was asked to put in my email and password for security proofs. Both were already filled in (password in stars) and so i continued. A error code came up and told me to try again later. I waited til the next day and
    my xbox was fine and signed in, and has done since, first time. However now whenever i start up a game or app i am signed out from my profile. I then have to sign back in and it stays on until i go to somthing new,even dashboard, then signs out.. I have cleared
    cache 100 times, deleted just the profile and re-downloaded and it still does it. Even removed my hard drive and put it back.

    I can forsee this causing problems when using a new game and having to download a update, with xbox signing me out as soon as the game loads up.

    Any help would be appreciated. Thanks

    Mr.IceT

    :)
     
    Mr IceT666, Jan 2, 2014
    #1
  2. Signed out when starting games

    I have the same problem but with call of duty BO2
     
    xlEOMlx Karma, Jan 2, 2014
    #2
  3. onyxishere
    onyxishere Guest
    Signed out when starting games

    Perhaps it's the beta itself. The Destiny beta ended last night so no one can play it anymore.

    Are you having the same issue with other games or apps?
     
    onyxishere, Jan 2, 2014
    #3
  4. Getting signed out when starting Apps/Games

    Mr IceT666,

    It sounds as though you have done some of the required steps, but it is critical to perform them in the correct order as well as a console restart. So if you would please try them again. If you have no problems signing into Xbox Live and 100% without a doubt
    know your e-mail and password associated with your Microsoft account, try safely deleting your profile, clearing your system cache 3 times, restarting your console, then re-downloading your profile. Just follow these detailed steps:



    Sign out of your Gamer Tag Profile:

    1) Press the Xbox Guide button in the middle of your Xbox controller and Press the Blue X to
    Sign Out



    Delete Profile:

    1) Press the Xbox Guide button in the middle of your Xbox controller

    2) Scroll right and go to the Settings tab, and then select System Settings

    3) Select Storage

    4) Select the device with your profile

    5) Select Profiles

    6) Select your Gamer Tag

    7) Select Delete

    8) Select Delete Profile Only



    Clear System Cache:

    1) Scroll right and go to the Settings tab, and then select System Settings

    2) Select Hard Drive

    3) Highlight Hard Drive, and press Y (Device Options)

    4) Select Clear System Cache and select Yes

    5) Repeat steps 2 thru 4 two more times so that your Cache is cleared 3 times

    *NOTE* The cache stores such items as game updates, system update installation packages, and gamer pictures of your friends. Clearing the Xbox 360 cache does not remove your Gamertag, content that you have downloaded, game files,
    or console software updates.



    Turn off your console and start it back up.

    Download Profile:

    1) Press the Xbox Guide button in the middle of your Xbox 360 controller

    2) On the Home tab, select Download Profile

    Let us know if this resolves your problem and we'll go from there.
     
    eG x Thee Elf, Jan 2, 2014
    #4
  5. Mr IceT666
    Mr IceT666 Guest
    Hi eG

    Thanks for the quick reply. I will have a try of this full method tomorrow and let you know. Hope it works!

    Thanks again.

    Mr.IceT
     
    Mr IceT666, Oct 31, 2018
    #5
  6. Mr IceT666 Win User

    Getting signed out when starting Apps/Games

    Hi eG

    Thanks for the quick reply. I will have a try of this full method tomorrow and let you know. Hope it works!

    Thanks again.

    Mr.IceT
  7. eG x Thee Elf Win User

    Getting signed out when starting Apps/Games

    Mr IceT666,

    It sounds as though you have done some of the required steps, but it is critical to perform them in the correct order as well as a console restart. So if you would please try them again. If you have no problems signing into Xbox Live and 100% without a doubt
    know your e-mail and password associated with your Microsoft account, try safely deleting your profile, clearing your system cache 3 times, restarting your console, then re-downloading your profile. Just follow these detailed steps:



    Sign out of your Gamer Tag Profile:

    1) Press the Xbox Guide button in the middle of your Xbox controller and Press the Blue X to
    Sign Out



    Delete Profile:

    1) Press the Xbox Guide button in the middle of your Xbox controller

    2) Scroll right and go to the Settings tab, and then select System Settings

    3) Select Storage

    4) Select the device with your profile

    5) Select Profiles

    6) Select your Gamer Tag

    7) Select Delete

    8) Select Delete Profile Only



    Clear System Cache:

    1) Scroll right and go to the Settings tab, and then select System Settings

    2) Select Hard Drive

    3) Highlight Hard Drive, and press Y (Device Options)

    4) Select Clear System Cache and select Yes

    5) Repeat steps 2 thru 4 two more times so that your Cache is cleared 3 times

    *NOTE* The cache stores such items as game updates, system update installation packages, and gamer pictures of your friends. Clearing the Xbox 360 cache does not remove your Gamertag, content that you have downloaded, game files,
    or console software updates.



    Turn off your console and start it back up.

    Download Profile:

    1) Press the Xbox Guide button in the middle of your Xbox 360 controller

    2) On the Home tab, select Download Profile

    Let us know if this resolves your problem and we'll go from there.
  8. xlEOMlx Karma Win User

    Signed out when starting games

    I have the same problem but with call of duty BO2
  9. onyxishere Win User

    Signed out when starting games

    Perhaps it's the beta itself. The Destiny beta ended last night so no one can play it anymore.

    Are you having the same issue with other games or apps?
  10. DailyToasterr Win User

    Signs out of xblive when starting game

    Hello There, In order to fix this issue you will need to delete your profile only (Not With Items) from your xbox, afterwards clear your system cache, I usually do this 3 times to make sure it's fully cleared. Then lastly, re download your profile. Enjoy
    Xbox Live :) Let me know if you require further assistance.

    TO CLEAR THE SYSTEM CACHE

    Press the Guide button on your controller, go to Settings, and select System Settings.

    Select Storage or Memory.

    Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)

    Select Clear System Cache.

    When prompted to confirm storage device maintenance, select Yes.

    TO DELETE A PROFILE

    Go to settings and select System.

    Select Storage.

    If you don't connect any external storage devices to your console, select Hard Drive. If you do use external storage, instead select All Devices.

    Select the profile you wish to delete (Remember to delete profile only)
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Getting signed out when starting Apps/Games

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