Getting over 5000 Rewards points deposited

Hello:

According to my rewards statement I have 21,000 credits waiting to be deposited. 6,000 points are from surveys from April 2017 forward and 15,000 are from recently redeemed gems for awards credits. I'm confused by the Rewards dashboard as well as it shows
I have over 13,000 available points - "13,621 Available points, 17,221 lifetime points"

I'm hoping with the 21,000 points waiting to be deposited and the 13,621 available points to get a gold subscription before my account expires next month.

I appreciate your time and attention to this matter.

.

:)

 

reward credits

i have over 5000 reward credits, but they haven't deposited into my account yet.

 

Reward points

I have over 11000 points out of 5000 and they havnt deposited in a while and I was just wanting help on getting the money into my account thanks! ^-^

 

Hello OhBlahDi,

We see that you currently have only 18,000 Credits pending (waiting to be deposited). You only have 3,000 Credits from surveys from April 2017 on. Even if you had taken every survey since April 2017, since surveys are only 250 Credits each, that would still
only be around 3250 Credits. Regarding when you will get this deposit, from the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

The Rewards dashboard with an entirely different lifetime "Point" number is for Microsoft Rewards. That is a separate program from Xbox Live Rewards.