getting my epic account back

Discus and support getting my epic account back in XBoX on Windows to solve the problem; how can i get my oldest receipt from 2018 to get my epic account back, pls help? 281ef9b5-7e23-485d-a275-86d5029f1a1a Discussion in 'XBoX on Windows' started by Jade McDonald, Nov 24, 2022.

  1. getting my epic account back


    how can i get my oldest receipt from 2018 to get my epic account back, pls help?

    :)
     
    Jade McDonald, Nov 24, 2022
    #1
  2. JosefLBohorquez Win User

    getting my epic account back

    That’s odd, and the “All available” filter is selected?
    I ask this because with that filter you can see all the purchases (in my case I can see my first purchase on 2015)

    If is not your case and if you’re more than sure that’s the correct account you can try reaching Microsoft support to see if they can see older purchases and give you a copy of these purchases

    Here in the forums no one can access directly to your account information
  3. Jade McDonald Win User

    getting my epic account back

    i tried that but it only shows to 12 months and i need my oldest receipt from 2018 to get my epic account back, is there a way to see my receipts from 2018?
  4. JosefLBohorquez Win User

    getting my epic account back

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Jade

    This receipt that you’re trying to get, if for a purchase / purchases made inside Fortnite with your account?

    If that is the case, all you need to do is go to your Microsoft account order history
    https://account.microsoft.com/billing/orders

    Once there, make sure to change the "3 months" filter and use instead "All available" next to "Ordered within"
    Then start looking each item purchased with your account and see if you're able to find the desired receipt
  5. JosefLBohorquez Win User

    getting my epic account back

    Try selecting a different category
    Depending on the selected category you should be able to see the desired option

    Do it until you find the desired option
  6. Jade McDonald Win User

    getting my epic account back

    i selected "All available" but it only goes to 2021 for me and i've tried contacting Microsoft support but it won't take me to a person to ask about it.
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getting my epic account back

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