Getting fed up, will have to get a refund if my points arent credited.

Discus and support Getting fed up, will have to get a refund if my points arent credited. in XBoX Rewards & Social to solve the problem; This is the third time Im posting here. Rewards is now telling me my billing info is incorrect, which is incorrect, the info is all entered correctly.... Discussion in 'XBoX Rewards & Social' started by R Type92, Dec 30, 2016.

  1. R Type92
    R Type92 Guest

    Getting fed up, will have to get a refund if my points arent credited.


    This is the third time Im posting here. Rewards is now telling me my billing info is incorrect, which is incorrect, the info is all entered correctly. I think if I dont get my reward points converted by the next deposit date i will probably just get a refund.

    Please help me!

    :)
     
    R Type92, Dec 30, 2016
    #1
  2. ML4472
    ML4472 Guest
    My Microsoft points are gone

    OK. I have not used PayPal before, so I dont know if the below data is normal. But if my payment was botched, than I should have get back the unused money to my Pay Pal account, whitch did not occured.

    Current balance: £0.00

    Date Transaction description Details Type Amount Balance

    03/06/2011 Refund credited -- Refund credited £51.00 £0.00

    03/06/2011 Xbox Live 6000 Microsoft Points bundle View Transaction -£51.00 -£51.00

    03/06/2011 Payment received. Thank you. -- Payment -£51.00 £0.00

    03/06/2011 Xbox Live 6000 Microsoft Points bundle View Purchase £51.00 £51.00

    Beginning balance: £0.00
     
    ML4472, Dec 30, 2016
    #2
  3. BotchyJaguar060
    BotchyJaguar060 Guest
    Missing microsoft points

    I purchased 4000 microsoft points but they have not been credited to my account, how do I get these points credited to my account and when can I get them?
     
    BotchyJaguar060, Dec 30, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Getting fed up, will have to get a refund if my points arent credited.

    Hi R Type92. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working
    on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.
     
    XBLRewards3, Jan 3, 2017
    #4
  5. XBLRewards3 Win User

    Getting fed up, will have to get a refund if my points arent credited.

    Hi R Type92. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working
    on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.
  6. TripleXuLtiMaTe Win User

    Getting fed up

    As I said... NAT type tends to change sometimes. Please try my solution. Hope it works. :)
  7. TripleXuLtiMaTe Win User

    Getting fed up

    Once again, this has NOTHING to do with xbox. You can connect on MSN, Facebook, etc.... except Xbox Live party and games because they usually require an open NAT Type from both sides. The internet connection might have changed to strict. The update has no
    part in this. Now here is a magic trick that just might work (I change my NAT to open using this 1 minute step). It doesn't work for everyone, but it works for almost 60% of people. Sign in to XBL. Then directly go to test connection. Start the testing, and
    let it continue until it finishes. Once it finishes, sign in. Your NAT should be open then. This seems pretty stupid, but trust me, it works for many people, including me.
  8. HassanB Win User

    Getting fed up

    It's not about being able to chat on MSN or not, it's something that's needed for more than just XBOX.

    You have to understand that if your NAT type is not Open and it's set to Strict or Moderate that means that you will have issues with not just XBOX Live but issues with online gaming in general PC/PS3/XBOX/Wii etc. It affects all facets of online capabilities,
    not just XBOX Live.

    If you haven't setup your routers password then it should be default, if you know your routers model number Google it with the words password.

    For Example: Linksys Routers Default Password - Replace Linksys with whatever brand router you have.

    Once you've done that follow the instructions here and follow Solution 4.
  9. Nintendude403 Win User

    Getting fed up

    My friends and i can chat on MSN, but not xbox, how is that explained?
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Getting fed up, will have to get a refund if my points arent credited.

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