Getting error code 0x82323018 when taking a capture

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Does it happen to any games you're trying to record?

Please try the solutions on the link below.
https://support.xbox.com/help/games-apps/troubl...

Hi HuddyBuddy.com,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you're trying to take a screenshot when you receive an error message: screenshot failed [0x82323018]. Let us check on this together and sort this out in timely manner.

To better isolate your issue, we would like to know the answers of the following questions:

May we know if you are in the middle of the game when you tried to capture your screen?

May we ask for the title of the game?

Is there an issue taking a screenshot on other games?

Based on support article XtfCaptureRecordedGameClip, Error Code: 0x82323018 means the current title has blocked recording. So, if the said that the error message only appears on one game then this is the answer you need.



Hope this helps! If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Unfortunately I can’t help with the error code issue, however, you could just take a photo of your settings using your phone then upload them to the Xbox Support Ticket.

M3tal Daz3, Yeah, like I said it will make clips and take screenshots, I just can't SAVE any of them. Going into Game DVR I can either select one and get this message:

"Capture not saved

Sorry, the capture you selected was not saved. Please try again."

Or all of them and get this slightly different one:

"No captures saved

Sorry, none of your selected captures were saved. Please try again."

And no other info is provided as to why. No error code. And after awhile, unsaved screens/clips get deleted automatically.

I've only run into it in-game. I'll try to get on it again to get a capture or at least the error code. Don't remember off the top of my head if it was a XBL error or an in-game error.