Getting Error code 0x80be0001

You should check out the pages I'll link you to. These pages details common issues related to download failures similar to the one you're experiencing.

https://support.xbox.com/en-US/xbox-one/store/download-game-problem

https://support.xbox.com/en-US/games/troubleshooting/game-installation-process-stops

Hopefully one of those should help you.

I've looked, but when I press the code I get to see it
Sorry! No support articles were found for "0x80be0001.
I really do not know anymore, it is really the first time I see that code
I have really tried everything
it's about the game diablo 3 eternal collection

Any error codes you getting? Or is there no error code what popsup?

To add to the above information, the error code does seem to appear service related or to your possible lack of connection to Xbox Live services.

Take a look here:

https://support.xbox.com/en-US/xbox-one/errors/error-code-80A40008

Try this:

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

2. Wait 30 seconds, then plug the power cord back in.

3. Press and hold the BIND (controller sync button located on the left side of the console or bottom right if a one S or one X) and the EJECT button and then just press the Xbox button on the console once.

4. Continue holding the BIND and EJECT buttons for 10-15 seconds.

5. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

6. The console should power up and take you directly to the Xbox Startup Troubleshooter.

7. To reset your console from the Xbox Startup Troubleshooter, use the D-pad and A button on your controller to select Reset this Xbox.

9. When prompted, select Keep games and apps. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps.