Getting emails about an xbox wishlist item being on sale while I do not have any items in...

Hello arsenalashburt,

Thank you for posting in the Microsoft Community.

When you visit: Xbox wish list | Xbox, check if the account showing on the right side is the same account where you are getting the notifications.

Try to sign out and sign back in with your account then follow the process below.













If this option wont appear, check at the bottom of the email where you are getting the notification and see if there is an unsubscribe button. Then click it.

I hope this helps. Please let me know if you have any other questions or concerns. I appreciate your cooperation and understanding. Have a great day!

Hi!

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Thank you for understanding.

Hey there.

I've been trying to get rid of the same repeating "game on your wishlist is on sale!" notification for a few days now, and tried marking as read, deleting, etc., but it kept coming back, sometimes just a few minutes after I'd deleted it. I went to Xbox notifications and turned off store notifications, and they still kept coming.

Then, after googling for answers I read this thread, and while reading I started wondering if there was something in the store settings, so I looked there. I discovered that if you open the Xbox store app, and then open your wishlist via the tabs on the left of the page, you can open options for each individual wishlist item by pressing the pause button. In those settings, I saw that there's an option to turn off/on notifications for each wishlist item. I've turned mine off (it was on by default, I believe), and while it hasn't been long enough to know if this will work, I think it probably will. If tomorrow comes and the notifications have stopped, then that's probably the culprit.

Edit: It's now later in the day, and after about 6-8 hours, the notification came back again, so my solution apparently didn't help.

Hello CraZHoneyBadger, thank you for reaching out to us, I understand how frustrating it can be to lose all your Wishlist items.

there could be a few reasons for this:

1.Technical Glitch: Sometimes, technical issues can cause data inconsistencies or loss. It's possible that there was a glitch in the system that resulted in your Wishlist items disappearing.

2.There might be an issue with your Microsoft account that caused the Wishlist items to be removed. This could be due to account settings, security measures, or other factors.

3. Microsoft occasionally updates its services, which can sometimes result in changes to features or data. It's possible that a recent update or change to the Microsoft Store platform affected your Wishlist.

4.There could be a syncing issue between different devices or platforms. If your Wishlist items were not properly synced across devices, they may appear to be missing on some platforms.

To address this issue, here's what you can try:

1.Sometimes, a simple refresh of the page can resolve temporary glitches. Try refreshing the page on both your Xbox and the browser to see if your Wishlist items reappear.

2. Make sure there are no account-related issues that could be causing the problem. Check your account settings, including privacy settings and preferences related to Wishlist.

3.Re-add Items: If your Wishlist items cannot be recovered, you may need to manually re-add them to your Wishlist. Take note of the items you had on your Wishlist and add them back individually.

4.Monitor for Changes: Keep an eye on your Wishlist to see if the issue recurs. If it does, it may indicate an ongoing problem that requires further investigation.

please note that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

Feel free to come back anytime for further support.
Best regards,
Adam.

Hello Marcin, thank you for reaching out to us, I understand how frustrating it can be to lose all your Wishlist items.

there could be a few reasons for this:

1.Technical Glitch: Sometimes, technical issues can cause data inconsistencies or loss. It's possible that there was a glitch in the system that resulted in your Wishlist items disappearing.

2.There might be an issue with your Microsoft account that caused the Wishlist items to be removed. This could be due to account settings, security measures, or other factors.

3. Microsoft occasionally updates its services, which can sometimes result in changes to features or data. It's possible that a recent update or change to the Microsoft Store platform affected your Wishlist.

4.There could be a syncing issue between different devices or platforms. If your Wishlist items were not properly synced across devices, they may appear to be missing on some platforms.

To address this issue, here's what you can try:

1.Sometimes, a simple refresh of the page can resolve temporary glitches. Try refreshing the page on both your Xbox and the browser to see if your Wishlist items reappear.

2. Make sure there are no account-related issues that could be causing the problem. Check your account settings, including privacy settings and preferences related to Wishlist.

3.Re-add Items: If your Wishlist items cannot be recovered, you may need to manually re-add them to your Wishlist. Take note of the items you had on your Wishlist and add them back individually.

4.Monitor for Changes: Keep an eye on your Wishlist to see if the issue recurs. If it does, it may indicate an ongoing problem that requires further investigation.

please note that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

Feel free to come back anytime for further support.
Best regards,
Adam.