Getting "can't play" message when trying to play rented movie

Discus and support Getting "can't play" message when trying to play rented movie in XBoX Accessibility to solve the problem; We rented a movie and tried to play it and it says cant play...I've paid for it and now what 47bfb639-9121-4fe4-ad55-df2dd6caad63 Discussion in 'XBoX Accessibility' started by ShawnCline1, Jul 9, 2019.

  1. ShawnCline1
    ShawnCline1 Guest

    Getting "can't play" message when trying to play rented movie


    We rented a movie and tried to play it and it says cant play...I've paid for it and now what

    :)
     
    ShawnCline1, Jul 9, 2019
    #1
  2. SpiralOut46and2 Win User

    Getting "can't play" message when trying to play rented movie

    I would try that troubleshooting mentioned above, and if it still is unplayable, definitely contact Support about it and see if they can resolve it or look into the possibility of a refund for you.
  3. ImpaledGremlin Win User

    Getting "can't play" message when trying to play rented movie

    We rented a movie and tried to play it and it says cant play...I've paid for it and now what
    Hi, without any specifics i would suggest trying the following to see if this resolves the issue

    TV movies support
  4. MadmaxG79 Win User

    Zune error status code 807b0194.

    I just got this message when I tried to play back the HD streaming copy of "This Means War" that I just rented.

    Since the movie isn't working, how do I get my points back? 'Cause now I'm going to rent something else...
  5. TalosNord Win User

    Rented movie will not play

    BTW this is the first time I use this service, and probably the last.
  6. RumBL306 Win User

    Rented movie will not play

    Console only. Search for 'the thing', clicked on it and clicked rent, changed to sd and stream, clicked play, then the playback error came up.
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Getting "can't play" message when trying to play rented movie

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