Getting a errror redeeming a 12 month gold

Discus and support Getting a errror redeeming a 12 month gold in XBoX Accessibility to solve the problem; Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later. Sorry, an... Discussion in 'XBoX Accessibility' started by Reymond24, Mar 16, 2021.

  1. Reymond24
    Reymond24 Guest

    Getting a errror redeeming a 12 month gold


    Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later.

    Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later.ForbiddenEi9WO8yBz0+/xZFM.3.0.5.92021/03/15 - 20:18:45 UTC

    :)
     
    Reymond24, Mar 16, 2021
    #1
  2. HomegrownSilky Win User

    Friend with past due Logging into my xbox.

    If you currently have Game Pass Ultimate and attempt to redeem a 12 month Xbox Live Gold code, it will convert to a 3 or 4 month Ultimate subscription. If you want to continue with just Gold for 12 months and not Ultimate, you would have to wait for the
    Ultimate to expire before redeeming the regular Gold code.

    If you don't currently have Ultimate, then you should have no problem redeeming the 12 months of Gold.
  3. Zenosos Win User

    Redeem Xbox Live Gold with Game Pass Ultimate Active

    Hi OscarJerez,

    If you would like to redeem 12 months of gold without gamepass, you will first need to contact Support who will be able to return your membership to just gold as if you redeem it will convert into ultimate game pass where you will get less than 12 months.
  4. LegoNinja187 Win User

    Xbox game pass ultimate

    If you redeemed the 12 months of Xbox Live Gold and it was added to your current Xbox Game Pass Ultimate subscription, I am not sure if you will be able to get the 12 months back, if you did not redeem the 12 month Gold code, then simply follow Smwutches'
    advice.
  5. Nursemorph Win User

    Looking for group error

    and when i redeem a 12 month game pass card it converts to 4 months i basically get scammed
    Are you sure it wasn't a Live Gold card? As I have seen before (I think) where 12 months of Live Gold gets turned into 4 months of Ultimate Games Pass.
  6. RaeganHarris Win User

    Had a 12 month gold card gifted to me on Christmas, but my console and the website both say the subscription ends in July, why?

    It was a 12 month gold card, I had gamepass before I redeemed the gold card so it should have just added the 12 months to my gamepass
Thema:

Getting a errror redeeming a 12 month gold

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