gete arocket with beta on bottom when i try to cloud game

Hi James Warren2,

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Thank you for understanding.

Kind regards,
Marrion

Hi James Warren2,

Welcome to Microsoft Xbox Community Forum. I understand that you're experiencing issues with cloud gaming. I'll do my best to assist you with this concern.



To better understand the issue, may I ask if you're using the Xbox Game Pass app or the Xbox app on your device? Also, what device are you using to access cloud gaming?



The rocket icon that you're seeing may indicate that you're using the Xbox Game Streaming (Preview) app, which is currently in beta testing. This app allows you to stream games from your Xbox console to your mobile device. If you're using this app, it's possible that the beta version is causing the issue.



If you're using the Xbox app, it's possible that the issue is caused by a network connectivity problem. Please ensure that you have a stable internet connection with at least 10 Mbps download speed and 4.75 Mbps upload speed. You can check your internet speed by visiting speedtest.net.



Here are some troubleshooting steps that you can try:

1. Restart your device and try to access cloud gaming again.

2. Uninstall and reinstall the Xbox Game Pass app or the Xbox app on your device.

3. If you're using the Xbox Game Streaming (Preview) app, try using the Xbox app instead.

4. Check your internet connection and try to access cloud gaming again.



If the issue persists, please provide more details about the error message or the screen that you're seeing.



I hope this helps! Let me know if you have any other questions or concerns.

Kind regards,

Marrion

I keep geting this same error 670640e5-cdc9-4af9-ad84-dfbc2ba3931e

when i try to download a xbox one game on my pc

same here been trying to use my day one xbox live code and im still geting that same error and the same thing happens when i try to buy it off the xbl store. cant play anything geting really aonnying.

sorry, stupid computer. I keep geting that error when i try to buy something for my avatar on the marketplace...soloutions?