Get This Person Some Help

I tried to report but apparently there’s no option for excessive senile behavior

My niece is the same so I totally understand. Good luck!

Best way to find the different ways to reach support would be at the
support site here.

I do not know your situation, but following the
Xbox Status site might help, or using the
Xbox Assist feature might be another resource.

I hope these are helpful resources for you!

You would have to request a call at http://support.xbox.com/contact-us However, being that it's a widespread outage, they may not be able to do anything until it's fixed.

Thanks just trying to get a kid to relax is difficult. appreciate the support.