Get instantly logged out at payment/review tab of warranty request

Hi Flguynico, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This has been affecting more users since earlier this week.

Have you tried to use a different browser or your browser's incognito/InPrivate mode?

On the Xbox Status page, it's not mentioned yet: https://support.xbox.com/xbox-live-status

I reported the issue and await a response, I will update this post as soon as I have new information.

What have worked for some users is reseting their computer network settings.

Please, follow these steps:

Press Windows Key + X > Settings > Network & Internet > Advanced Network Settings > Network Reset > Reset Now.

For now, what has 100% worked was logging in via the Xbox Mobile App or Xbox PC App or in the Console itself, as you have tested.

Mobile: https://www.xbox.com/apps/xbox-app-for-mobile

PC: https://www.xbox.com/apps/xbox-app-for-pc

Then you might need to replace it, or request a repair. You can do that through the My Devices tab in your Microsoft account page. If it's out of warranty, you can still request a repair for a fee.

My Devices

https://account.microsoft.com/devices/

Hey there iPud! Have you tried logging into account.microsoft.com ? Will it let you log in there? If so, you can click on the "Payment Options" Tab and then select the payment you wish to remove, and there will be an option to remove. Let us know if you
are able to log in there!

Please log into you microsoft account got to purchases and hitbthe request refund tab .

Hello you would need the kids to delete the reoccurring payment off of their account. You children can check account by logging into microsoft.com and checking out the billing and subscription tab to see what's currently being paid for or active.