Genuine or not?

Thanks very much for the reply. I really do appreciate it....

No, I didn't buy on Microsoft.

I bought from argos back in the UK around about 10 months ago.

So on my Microsoft account, it shows there, and as it's stopped working, I decided to check, and it shows that it is still on warranty until 26 December. So I created the order for them to check repair god knows. this from Microsoft as you can see on the pictures.

You say you purchased this console from Microsoft, can you provide the link where you found the console prior to purchasing it?

What country are you located in?

Did you buy the cheaper Refurbished Series X consoles also available on the Microsoft store? Xbox Series X (Certified Refurbished)

As stated earlier, Nuremburg, Germany, is where the Xbox repair centre located. It's quite possible that your console ships from this location too. Which would perhaps make sense if it were refurbished.

Signing for packages over a certain amount is quite standard these days.

That's the usual disclaimer

You cant export to banned or embargoed countries like IRAN turkey Russia and North Korea and China (only because only Chinese xboxs are allowed in China) ironically the state department is asking for support in Iran when they need local infrastructure support console. services

Russia is hurting in computer components atm they will take anything they can get hence the t disclaimer as long as it's not going to a banned country

Germany is where the repair center is for Western Europe

Can you be more specific about your problems with alleged US government involvement?

Can you be more specific about what you're supposed to date and sign?

Having to sign and all I'm just not sure so many scams out there