Gears of War promotion-never received any codes.

Hello , I have the same problem as for Forza Horizon 2 .

I have not received the game Gears of War supply Gamerscore France Micromania yet my friend did use my promotional code ( + ABNQ88U ) ! Can you help me ? Thank you

PS: My gamertag is

I have not received the game Gears of War supply Gamerscore France Micromania yet my friend did use my promotional code ( + ABNQ88U ) ! Can you help me ? Thank you

PS: My gamertag is

Hey there xDeviledEggDrew.

After further investigation, we've determined that you are not eligible for the promotion for one of these following reasons:

• You must have played Gears of War: Ultimate Edition while connected to Xbox Live before Dec. 31st 2015. If you played after that date, you will not qualify for this offer.
  
• If you are located in Japan, Germany, or China, you do not qualify for this promotion. Additionally, if you are located in a non Xbox Live supported region, you will not qualify. For a list of supported Xbox Live regions, please check our Xbox
  Live Countries page.
• If you are under the age of 17 or have set your birth date incorrectly on your account (Example: December 12th 1899), you will not qualify for this offer. Your account must be set up correctly to reflect your accurate birth date. To check the birth date
  on your account, head over to your Personal Info page on your account. Changing the birth date on your account using the site above does not change your Xbox Live account's birth date.
  

We're sorry for any inconvenience this may have caused. Please keep an eye out on news.xbox.comand majornelson.com for any future promotions you may be interested in.
Thanks for posting!

SkYz x, your particular issue is different from that of xDeviledEggDrew. Please reach out to
Phone support for assistance with this particular promotion. Thank you

Hey there ListPrivate,

The website you're linking to is actually for the Gears of War: Ultimate Edition promotion and not the actual promotion for Gears of War 4. You can find more info on that promotion

HERE. To clarify, only codes for the Backward Compatible titles are sent. There is no promotion that offers the Remastered Ultimate Edition currently.

From the promotion page for Gears of War 4

"Gears of War Collection promotion




Note This promotion is not available in China or Japan.

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

• Gears of War
• Gears of War 2*
• Gears of War 3
• Gears of War: Judgment

*Gears of War 2 is not available in Germany.

These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10."

It sounds like you received the proper codes, but if you have any other questions please feel free to let us know!

Hi,



If you've pre-ordered Gears of War 4 or even played any Gears of War title, you may receive a promotional item or game codes as part of the game launch.



Refer to this
link for more information regarding Gears of War 4 pre-order and promotion.

Keep us posted.

I played on Xbox LIVE on 12-30-2015 gear wars and never had any codes. I never received my codes.