Gears of War Bundle - Did Not Receive Codes

Hey there royalt1999!

Just to clarify, did you not receive the code for the Gears of War 4 beta or for Gears of War: Ultimate Edition? If you did not receive a code for Gears of War: Ultimate Edition in the bundle box, you will need to reach out to the original purchase retailer
for further assistance. If you are referring to the Gears of War beta, those codes have not been sent out yet. Thanks in advance!

Hey fxbanker,

You received a disc copy of Gears of War 4? If so, the codes should be located in the case if the bundle you purchased was specially marked. In order to receive the Gears of War 4 codes over Xbox Live, you would need to redeem a digital code for Gears of
War 4, or would have had to purchase digitally through the Xbox Store. If you did redeem a Gears of War 4 code for the
digital version, then Smwutches is correct that you will receive the codes within 30 days of the code redemption date.

Please let us know if it is not digital so we can further narrow this down!

Hey ClearCell24 -

After further investigation, we've determined that you are not eligible for the promotion for one of these following reasons:

• • • You must have played Gears of War: Ultimate Edition while connected to Xbox Live before Dec. 31st 2015. If you played after that date, you will not qualify for this offer.
      
    • If you are located in Japan, Germany, or China, you do not qualify for this promotion. Additionally, if you are located in a non Xbox Live supported region, you will not qualify. For a list of supported Xbox Live regions, please check our Xbox
      Live Countries page.
    • If you are under the age of 17 or have set your birth date incorrectly on your account (Example: December 12th 1899), you will not qualify for this offer. Your account must be set up correctly to reflect your accurate birth date. To check the birth
      date on your account, head over to your Personal Info page on your account. Changing the birth date on your account using the site above does not change your Xbox Live account's
      birth date.

We're sorry for any inconvenience this may have caused. Please keep an eye out on news.xbox.com and majornelson.com for any
future promotions you may be interested in. Thanks for posting!

Hey rmxsantiago,

When did you redeem the Gears of War 4 code? This promotion does not go by purchase date for physical bundles, but codes are sent 7-10 days after the digital code is redeemed on your account.

If you only recently redeemed the Gears of War 4 game code, please check back with us if you don't receive your codes 10 days after that redemption date.

Thanks!

Hi, I did receive my 4 redeem codes, however the codes for the original gears of war and gears of war 3 did not work, and do not work until today, I always get the code Xbos-0X80150017.

The codes for gears of war 2 and judgement did work though.

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