Gears of War 5 - Black Screen/PC Reboot after Frost Skull/Menu Screen

Hi BrianArmstrong, this is Manuela. I'm an Independent Advisor

Sorry to hear that you're not able to play Gears of War 5 in your PC. Checking all the possible solutions that you tried and as you're experiencing this issue only with both versions of Gears of War 5, the best option is to report the problem with the them

https://support.gearsofwar.com/hc/requests/new

Gears of War 4 was installed via the Xbox app. So far, it's the only game that's having issues starting, but I'm going to try out other games through the Xbox app to see if any of them are similarly afflicted. (Update: Some are, see below.)

So far I've found that it starts up normally after a reboot, including up to a few hours after a reboot, but it will hang when launched the following day. It seems like it's hanging while trying to contact the server for the MOTD - after pressing a button to start, it never gets to the splash screen advertising Gears of War 5.

I'm going to try Gears of War 5 and other games to see if any other game is similarly afflicted. Then I'll try the troubleshooting steps you listed.

Update: I waited a day after reboot and tried some games.

Gears of War 4 launched but got stuck in the same place.

The Gunk launched and played correctly without issues.

When launching Gears of War 5 for the first time, the launcher needed to download gigabytes of additional data, then threw up an error message saying, "Something went wrong launching your game. Error code: (0x8007042b)", but it did successfully launch the game so I'm not sure what the error was. I had thought the Gears of War 5 had frozen as the initial splash screen with the skull and spinning gear went on for a couple minutes, but it eventually load to the "Press Enter/A to Play" screen. But then it seemed to hang, as after pressing a button I got a spinning icon in the corner and nothing else. So it seems like Gears of War 5 is similarly afflicted. Re-launching it did not show an error message, but it hung in the same place after pressing a button to play.

Marvel's Guardians of the Galaxy showed the launcher screen saying it was launching the game, then displayed the message, "Something went wrong launching your game. Error code: (0x80070102)" and closed out without launching the game. It won't launch at all.

Doom Eternal had the same issue as Guardians of the Galaxy: "Something went wrong launching your game. Error code: (0x80070102)"

Forza Horizon 4 launched and started up correctly.

Scarlet Nexus launched and started up correctly.

I’ve got this issue also, but with the added extra of my screen going completely black and then taking 5 minutes until i can see a home screen after a hard reboot!

So after an update all my purchased games are gone and none of the "menus" work - its like when I got to settings i see a gear in the center of the screen and nothing else - - i found out that none of the menus are working as i had to put it in narrator mode then on the black screen with gear in middle i use the controller to move around till i found out what i was looking for based -as the narrator would help find the hidden text menu -- but there is no way to fix anything as i cant see it - its just a black screen - this is unacceptable for a newer style console

Resident Evil 5 and Gears of War 2 have split-screen co-op.